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procure-to-pay-suites-for-indirect-procurement proactis All Markets > Procure-to-Pay Suites

Proactis

3.0 out of 5.0 (1 ratings)

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  • 3 out of 5.0, Reviewed

    Product(s): Purchase-to-Pay

    Implementation was easy enough, but processes weren't aligned across different locales.

    Overall Comment

    Very limited for the US market; seems to be a European tool.

    What one piece of advice would you give other prospective customers?

    It's a good one-off solution for a smaller enterprise, but a solution that is part of your ERP would be better.

    What do you like most about the product or service?

    Approvals for POs are easy.

    What do you dislike most about the product?

    Not regional - everything is defaulted with European verbiage.

    What one thing do you wish the vendor did differently?

    Not sold it as the be all end all.

    If you could start over, what would your organization do differently?

    Selected a tool that was more popular in the US market.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Pricing and contract flexibility (pricing and terms)

(1)
2.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
3.0

How long did your deployment take?

0 - 3 months (<3)


Ease of deployment

(1)
3.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
3.0

Did you purchase a support package from the vendor?

Yes


Timeliness of vendor's response

(1)
3.0

Quality of technical support

(1)
2.0

Quality of peer user community

(1)
2.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
2.0
Section
1

Additional Context

In which region(s) did your deployment take place? Multiple responses allowed.

Europe, Middle East and Africa

North America