3.8 out of 5 (18 Ratings)
May 18, 2017
Though out of the box - there was much configuration required. Vendors provided great support in our implementation though we had to divide into phases to accommodate number of changes.
May 16, 2017
vendor need to improve the software quality
Apr 11, 2017
Took long time to implement. Sizable defects
Apr 6, 2017
Engagement with the vendor has been exceptional thus far.
Mar 22, 2017
Guidewire and SI EY were our core implementation partners-We were overall satisfied with the way we have driven this project towards implementation.
Mar 17, 2017
The InsuranceSuite contains three totally separate components, Policy Center, Claims Center and Billing Center. It was like implementing three separate systems and required integration built among them. It was way more complicated than we anticipated. Also, Guidewire's main lines of business are for home and autos. Implementing Workers Comp required more "customization" than anticipated. The data migration process was very complicated as well. It was a very expensive implementation and also required extra IT staff with unique Guidewire expertise for its support after go live.
Mar 14, 2017
The overall experience has been good with the product. However, we struggled to get quality personnel outside. Consultants from vendors were too costly.
Feb 28, 2017
Integration between the 3 business areas (policy handling, claims servicing and billing processes).
Jan 20, 2017
Guidewire was a good vendor, with good support, adequate training, and reference materials. Their professional service teams are typically well versed in the product and the industry. Overall a very good vendor for this type of product.
Jan 19, 2017
Delivering technology solutions that are leading edge can sometimes turn to bleeding edge if proper expertise is not available,from your internal staff or vendors. There will be a lot of mistakes, trips, falls, but if you get back up and keep running our technology platform is getting better and more stable day by day. Time well spent on planning/architecture will pay dividends in avoidance of rework. We had examples of that on both sides. All in all a decent experience, time to market records were broken!