Amazon Web Services (AWS)

4.4 out of 5.0 (152 ratings)
152 Verified Reviews

Amazon Web Services

Implementation was simple and continue to operate with AWS.

Throughout our experience implementing AWS, we have been very happy with the useability and the supporot provided from Amazon. We plan to continue to work with AWS.

Amazon Web Services

AWS has great portfolio of services and large customer base gives confidence.

i feel more engagement from vendor would help in faster adoption within organization. i felt MS is better prepared for working with new customers.

Amazon Web Services

AWS instance management with respect to billing could be improved

At our company, we often set up AWS instances that require many additional components and billing is charged to individuals who then need to fill out expense reports. Terminating instances doesn''t necessarily terminate all the additional add-on features that people are being charged for and the billing sometimes seems untransparent. This leads to unneccesary charges on personal credit cards. Amazon has been good in fixing billing issues but there should be an easy button for shutting down services in addition to spinning up instances quickly.

Amazon Web Services

AWS is an experienced innovator.

AWS, while very experienced in the IaaS space, is also one of the most innovative. Amazon is constantly bringing more services online and competing agressively in pricing. While they were not leading the charge into AI services, AWS has begun to roll out competitve offerings in this area.

Amazon Web Services

All in with AWS

AWS needs to get WAY better at consulting and helping to migrate customers to their cloud. Also they are a all in or nothing vendor. Meaning either you are all in with AWS or you are not. If you are not then the service goes down.

Amazon Web Services

AWS

Aws has always been the leader in cloud, and continues to provide better services

Amazon Web Services

Real-time scalability and unmatched uptime

The service is fairly complex and the costs are higher than past solutions. However, the scalability and up-time makes it worthwhile.

Amazon Web Services

Great set of offerings; wish they had understood specific customer needs better

Most of our AWS on-site consultants were knowledgeable about their products and services - and guided us well. At times, they failed to understand our specific obstacles, and kept proposing AWS services which they considered to be applicable in all environments. It turned out that there were some offerings (e.g. virtual firewalls, ELBs...) that did not sit well with what we already had in place.

Amazon Web Services

Competency comes over time, training and certification not enough

Overall the technology works as documented, the teams and "guest OS" level and above are responsible for their part and AWS is responsible for their part. The dual responsibility model works overall. The billing, although highly mature service to service and extremely granular, allows you to be very optimized. Their billing presentation and business operations people do not understand how to deliver to the multiple account and enterprise size design pattern. This creates a lot of duplication of efforts and teams of people at both AWS and our sites to maintain validation workflows on billing for the services we use. The training and certification process also does not align perfectly. The only way to gain competency of AWS is to actually use the services and solutions they provide. Taking a class will not pass the exam. Passing the exam will not make you a successful cloud engeineer. This is amplified by the highly complex solutions on top of the cloud, which is in itself a highly complex infrastructure with global reach.

Amazon Web Services

Its as much about culture and process change as technology change.

The interesting thing about AWS is they want you to use their service in the best way possible even if that means they end up with less OpEx revenue. I think that's telling...