3 out of 5 (9 Ratings)

9 Verified Reviews

CenturyLink Cloud

Fast Implementation - Poor Sales Force Understanding of the Product Offering

CenturyLink has a great vision and we believe in that vision. We are only frustrated with the lack of training that the sales force seems to have. They do not grasp the wide array of service offerings available and we often had to rely on our own research and feedback from other organizations using the service. In all, we were able to turn up a development framework that we will take to production in a short period of time. Thanks CenturyLink for helping with our development efforts!

Data Centers & Colocation Services, Other...

Excellent sales and data center engineering support to facility an easy move.

Excellent in meeting deliverables, and haveing multiple weekly meetings to oversea proper implementation and setup of the space, power we need to move to a co-located space.

CenturyLink Cloud

Good technology platform marred by weakness in management and execution

Although we'd had a business relationship with Savvis prior to its acquisition by CenturyLink, we found CenturyLink to be much more challenging to do business with. The technical team was very good, and the management portal was fairly easy to use, but confusion over billing and services became frustrating. While server sizing was very flexible, pricing around storage seemed much higher than other services such as Azure or AWS. CenturyLink has acquired other cloud technology recently and not all of it is completely integrated, creating areas where there are frustrating incompatibilities.

CenturyLink Cloud

Century Link Cloud - a big joke.


CenturyLink Cloud

Tier 3 was good until acquired by CenturyLink Cloud

We selected Tier 3 and were relatively happy with Tier 3 prior to their acquisition by CenturyLink. Reliability/downtime and service have gone downhill since Tier 3 was acquired by CenturyLink.

CenturyLink Cloud, Savvis VPDC

Migration isn't always that easy

We still are in transition so we are struggling at times since we are in the 'moving process'.

CenturyLink Cloud

strong financial position, in progress of migration data centers.

Strong financial position and track record of results.

CenturyLink Cloud

Implementation with our CMP was not easy as expected. CLC as a whole has performed well.

CLC works well for our development/test use cases.

Savvis VPDC

Do your home work before working with SAVVIS/Centurylink.

Savvis/Centurylink customer service is horrible. Have to wait for days and weeks just to get quotes for service. Actual provisioning takes several weeks.