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We have aggregated ratings data on CSC but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): BizCloud VPE

    Do you homework on the workload that needs to be on a private cloud vs public.

    Overall Comment

    They had a solid migration plan.

    What one piece of advice would you give other prospective customers?

    Understand your latency requirements and impact to your business.

    What do you like most about the product or service?

    The reliability of the Bizcloud vs other public Iaas.

    What do you dislike most about the product?

    There limits on jumbo servers. Price model does not work for these type of servers.

    If you could start over, what would your organization do differently?

    Identify the workload that can move to the private could vs public.

    Service & support - overall comment

    CSC had a solid support team ready to react on any issues durning the migration.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Ability to understand your organization's needs

(1)
4.0

Timely and complete response to product questions

(1)
4.0

Pricing and contract flexibility (pricing and terms)

(1)
3.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
3.0

How long did your deployment take?

3 - 6 months (<6)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
4.0

Ease of integration using standard APIs and tools

(1)
4.0

Quality and availability of end-user training

(1)
4.0

Ease of deployment

(1)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
4.0

Did you purchase a support package from the vendor?

Yes


Timeliness of vendor's response

(1)
5.0

Quality of technical support

(1)
5.0

Quality of peer user community

(1)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
4.0

Compute

(1)
4.0

User Management

(1)
3.0

Network

(1)
4.0

Security and Compliance

(1)
4.0

Scaling

(1)
4.0

Developer Services

(1)
4.0

DevOps Enablement

(1)
3.0

Management Tools

(1)
4.0

Enterprise Integration

(1)
4.0
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Vendor Management


What other vendors were considered?

Amazon Web Services

CenturyLink

Microsoft

Rackspace

Virtustream


What other solutions did you consider as an alternative to public cloud IaaS?

Hosted private cloud IaaS in a service provider’s data center

Outsourced private cloud IaaS in your own data center


Why did you purchase a Public Cloud Infrastructure as a Service solution?

Cost management

Improve business agility

Improve infrastructure


What were the key factors that drove your decision?

Overall cost

Pre-existing relationships


In which region(s) did your deployment take place? Multiple responses allowed.

North America