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4.0 out of 5.0 (2 ratings)

Reviews Distribution

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We have aggregated ratings data on Google but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): Google Cloud Platform

    Has assisted with our Big Data Analytic Project

    Overall Comment

    Excellent experience working with Google

    What one piece of advice would you give other prospective customers?

    Use Google Platform

    What do you dislike most about the product?

    None

    What one thing do you wish the vendor did differently?

    NA

    If you could start over, what would your organization do differently?

    NA

    Service & support - overall comment

    The overwhelming support from Google Staff


  • 3 out of 5.0, Reviewed

    Product(s): Other...

    Worked well with our compnay.

    Overall Comment

    Worked well with our company.

    What one piece of advice would you give other prospective customers?

    Know the business needs before implementing.

    If you could start over, what would your organization do differently?

    More analysis.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(2)
4.0

Ability to understand your organization's needs

(1)
5.0

Timely and complete response to product questions

(1)
5.0

Pricing and contract flexibility (pricing and terms)

(1)
5.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(2)
4.0

How long did your deployment take?

6 - 9 months (<9)

9 - 12 months (<12)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(2)
4.0

Ease of integration using standard APIs and tools

(2)
4.0

Quality and availability of end-user training

(2)
4.0

Ease of deployment

(2)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(2)
4.0

Did you purchase a support package from vendor?

Yes


Timeliness of vendor's response

(2)
4.0

Quality of technical support

(1)
5.0

Quality of peer user community

(2)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(2)
4.0

Compute

(2)
4.0

User Management

(2)
4.0

Network

(2)
4.0

Security and Compliance

(2)
4.5

Scaling

(2)
4.5

Developer Services

(2)
4.5

DevOps Enablement

(2)
4.5

Management Tools

(2)
4.5

Enterprise Integration

(2)
4.5
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Development/Integration

Executive Sponsor

Functional Assessment

Maintenance and Support

Technical Assessment

User Training

Vendor Management

Other...


What other vendors were considered? Multiple responses allowed.

Amazon Web Services

Google

IBM

Microsoft

Rackspace


What other solutions did you consider as an alternative to public cloud IaaS?

Building your own private cloud using VMware technology

Building your own private cloud using Microsoft technology

Building your own private cloud using some other technology

Hosted private cloud IaaS in a service provider’s data center


Why did you purchase a Public Cloud Infrastructure as a Service solution?

Cost management

Drive innovation

Implement capabilities that internal IT couldn’t deliver

Improve business agility

Improve developer productivity


What were the key factors that drove your decision?

Overall cost

Pre-existing relationships

Breadth of services

Product functionality and performance

Product roadmap and future vision

Strong services expertise


In which region(s) did your deployment take place? Multiple responses allowed.

North America