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4.0 out of 5.0 (1 ratings)

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  • 4 out of 5.0, Reviewed

    Product(s): Verizon Cloud

    Strong Implementation.

    Overall Comment

    Good Overall - response time could have been quicker.

    What one piece of advice would you give other prospective customers?

    Get a designated rep.

    What do you like most about the product or service?

    Trusted established provider.

    What do you dislike most about the product?

    Long contract negotiation.

    What one thing do you wish the vendor did differently?

    More responsive to questions and better communication.

    If you could start over, what would your organization do differently?

    Still a new implementation.

    Product capabilities - overall comment

    Good


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
3.0

Ability to understand your organization's needs

(1)
4.0

Timely and complete response to product questions

(1)
3.0

Pricing and contract flexibility (pricing and terms)

(1)
3.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

How long did your deployment take?

I don't know


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
4.0

Ease of integration using standard APIs and tools

(1)
4.0

Quality and availability of end-user training

(1)
4.0

Ease of deployment

(1)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
3.0

Did you purchase a support package from vendor?

Yes


Timeliness of vendor's response

(1)
3.0

Quality of technical support

(1)
3.0

Quality of peer user community

(1)
3.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
4.0

Compute

(1)
3.0

User Management

(1)
3.0

Network

(1)
3.0

Security and Compliance

(1)
3.0

Scaling

(1)
4.0

Developer Services

(1)
3.0

DevOps Enablement

(1)
3.0

Management Tools

(1)
3.0

Enterprise Integration

(1)
3.0
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Other...


What other vendors were considered? Multiple responses allowed.

Amazon Web Services

IBM

Verizon


What other solutions did you consider as an alternative to public cloud IaaS?

Building your own private cloud using Microsoft technology

Hosted private cloud IaaS in a service provider’s data center

Outsourced private cloud IaaS in your own data center


Why did you purchase a Public Cloud Infrastructure as a Service solution?

Enable/improve security incident workflow and reporting

Improve infrastructure


What were the key factors that drove your decision?

Breadth of services

Overall cost

Strong services expertise


In which region(s) did your deployment take place? Multiple responses allowed.

North America