3.7 out of 5 (14 Ratings)
Jan 19, 2017
Support has been difficult with both Netsuite, and 3rd party consultants. Consultants have limited knowledge of netsuite complicating the implementation. Limited customization where users see a UI with limited usability. Reporting has been inconsistent, and users are relucatnat to trust the reporting. Netsuite consultansts have also been unreliable, and we are relying on excel to understand our data.
Jan 18, 2017
difficult customer to vendor experience and very difficult to extract user information. training was costly for the most simple processes.
Dec 22, 2016
Overall it has helped and harmed our business in a variety of ways
Dec 20, 2016
NetSuite is innovative and willing to partner to get us to where we want/need to be. The overall solution is very solid and continues to improve.
Dec 15, 2016
NetSuite's product overall has been great. The implementation was fraught with difficulty, due to a lack of training and a lack of explanation prior to purchase. Ongoing maintenance has been relatively painfree however. The ongoing improvements are worth the costs involved..
Dec 7, 2016
We have been very satisfied with NetSuite. We have deployed it for our end to end business support system, from ERP to SFA to CRM and beyond.
Oct 16, 2016
In a growing organization we wanted to move to a platform that could allow us to scale and do so with a transition process that is not painful. Netsuite had one of the best user functionality and fit our needs. Especially after we lived through the pains of other systems in the past.
Jul 17, 2016
Fairly easy transition from legacy systems, moving our data was somewhat challenging.
May 9, 2016
The CRM functions of NetSuite are strong and flexible. End-to-end view from marketing through GL is extremely valuable. However, usability and roadmap consistency lags compared to other products in this field. Small market share has contributed to higher user training costs and made it more difficult to get and retain stakeholder buy-in.
May 3, 2016
Easy to use and deploy. Was able to leverage.