3.9 out of 5 (24 Ratings)
Apr 26, 2017
Easy to use and implement, broad enough in functionality to incorporate into multiple business areas. Sales, Customer service
Mar 20, 2017
Implementation was good but it has been hard to integrate with other softwares that we use.
Mar 16, 2017
UI not too intuitive
Mar 7, 2017
Ease of use and implementation
Feb 21, 2017
Solid CRM Solution built on an aging platform.
Feb 1, 2017
Service from BPI is great even when the product is a bit clunky
Jan 25, 2017
Overall the product has met our needs. We have had some technical issues with integrations that have slowed our growth with the product
Jan 17, 2017
Jan 13, 2017
Users were completely satisfied with the application on implementation but the agility and scope to make changes to the application was limited due to the complexity of the software. Eventually this caused some level of degradation of user experience as the expectations for the application and the UI grew in line with the web 2.0 technologies. I believe this is now changing with Open UI but there are other factors i.e. cloud-based to be considered at this time.
Dec 20, 2016
Product performs well but we are just getting used to the mandatory upgrades at approximately 6 month intervals.