4.1 out of 5.0 (16 ratings)
12 Verified Reviews

Oracle Siebel CRM Applications

Complex implementation, slightly outdated but wide range of features available

Users were completely satisfied with the application on implementation but the agility and scope to make changes to the application was limited due to the complexity of the software. Eventually this caused some level of degradation of user experience as the expectations for the application and the UI grew in line with the web 2.0 technologies. I believe this is now changing with Open UI but there are other factors i.e. cloud-based to be considered at this time.

Oracle Sales Cloud

Oracle Sales Cloud Provides Accurate and Timely Sales Opportunity Information.

Product performs well but we are just getting used to the mandatory upgrades at approximately 6 month intervals.

Oracle CRM On Demand

CRM On Demand Can Help Your Business Scale

At Post University, I lead a team that implemented CRM On Demand. It's a powerful product with a rich API and flexible interface. As we grew, the platform grew with us. We built our own middleware and were able to integrate it with nearly every application in our environment. The user interface was very easy for our business users to work with. This was a real game changer.

Oracle Sales Cloud

Usable - didn't get all the streamlined process improvement we'd hoped for

Found Oraclesales cloud overall to function as advertised. exeptions: Integration was vastly oversimplified during the sales process (even more than is typical) and some functionality and integration in the UI was very clunky when implented and we ended up sacrificing the functionality and putting it elsewhere (disappointing).

Oracle Sales Cloud, Oracle Siebel CRM Applications

Siebel is our SUV and Sales Cloud is our 2 seater sports car - one can't replace the other

Oracle has been a wonderful partner throughout our journey with Siebel, and continued to assist us as we explore our hybrid Siebel CRM/CX Sales SFA

Oracle Siebel CRM Applications

This installation happened prior to my joining this area of the company

This installation happened prior to my joining this area of the company

Oracle Sales Cloud

Simple to implement, with the majority of time being spent on loads and integration.

Oracle provides the majority of the functionality we need with a scalable, off premise platform that requires no support from our internal IT team. A few of the "obvious" functionality points are missing but are included in future releases.

Oracle CRM On Demand, Oracle Sales Cloud

Meets expectations on functionalities. Exceeds expectations on configuration ease.

Meets expectations on functionalities. Exceeds expectations on configuration ease.

Oracle Sales Cloud

Can stand up product quickly but would like to see cloud infrastructure improvements.

The vendor has improved their structure and organization around implementations/upgrades but there was not a lot of clarity or direction during our implementation. I would like to see more accountability and cooperation between the vendor and partners.

Oracle Sales Cloud

Challenges have been present but always addressed by our customer advocate group.

We are moving in a slow and steady pace. The addition of the customer advisory board is huge for our company. It will allow us to find other companies to network with to vault us to the next level.