4 out of 5 (10 Ratings)
May 25, 2017
Did not directly deal with vendor; however, contacted vendor for inquiries on function and additional users inquiries.
May 23, 2017
Did help to see all of our internal processes and analysis what need to be done and changed
May 16, 2017
Great way to help generate automated reports from a Data Repository. Easy to modify and provides scope for customization based on User needs. Can be made more interactive to help novice users help achieve their business goals faster.
Mar 2, 2017
Low cost, easy to implement, flexible solution for mid-market comapnies
Apr 26, 2016
Sage CRM is excellent on flexibility and adaptability. Managing communications within Sage CRM needs some attention though. The way tasks are shared and updated by multiple users proves difficult to manage. and a single communication to multiple users places too many duplicated entries in originating users Communications screen - one for each user included in the communication.
Apr 25, 2016
The initial rollout exceeded my expectations, it was easy to customize, and migrate data. The product had many features already built in that we didn't have to replicate. It has been harder to navigate as we grew and customized the product heavily. There are issues that we haven't been able to resolve, so the diagnostic resources are not as good as I'd like them to be.
Apr 15, 2016
Both the product and vendor are solid business partners. The vendor has become a trusted advisor and is quick to bring new market knowledge to us.