4.2 out of 5 (127 Ratings)

125 Verified Reviews

Sales Cloud

Years of experience and still only scratched the surface

We are pleased with our utilisation of Salesforce. It is highly configurable and allows us to develop processes and controls within our business that enable uniform customer support and engagement. It is invaluable to us, not only because of the core functionality but also because of the third party apps and configurations we have added.

Sales Cloud

Easy and fast implementation

Overall great experience. Easy user interface.

Sales Cloud

Salesforce is a great product

Great. We have been happy with the product.

Sales Cloud

Best platform for a company that has an investment in Java

Pricing is a murky point with Salesforce.com. Their list price is not the price most companies pay, discounts over list vary wildly depending on a number of factors, and the skill and timing of the negotiation will dictate what you get. Sales touchpoint constantly change, and depending on what tool you are looking at, a different salesperson is touching base with you to discuss.

Sales Cloud

Quick & Ease of Start-Up

The cloud based service is very user-friendly with minimal start-up.

Sales Cloud

Managed to expectations

Managed to expectations

Sales Cloud

Salesforce

Aside from the occasional difficulty with the platform, most issues can be overcome by learning to work within the specifics of the environment

Sales Cloud

Increasing efficiency and productivity with the Sales Cloud

Salesforce has been a game-changer for our organization. Before the Sales Cloud, we were not operating at maximum efficiency - in fact far from it. Once we've implemented Sales Cloud and achieved full team adoption, we've been a much more efficient and nimble organization. We are a unique organization and very small. Salesforce technology helps us operate on the scale of a much larger organization. When we started with the Salesforce platform, we were really looking for operational efficiencies, but it has ended up providing us with so much more. We are now much better able to manage our external partners - everything from the legal contract process to on-going relationship management is now handled in the Sales Cloud.

Sales Cloud

need flexible licensing model

Very good with explaining features; not flexible with licensing

Sales Cloud

Can get up and running by oneself but need external support to leverage best features.

Easy to use, does what we want. Simple enough but robust. Have basic version. Can be tough to implement some key functionality without using a 3rd party vendor.