4.3 out of 5 (4 Ratings)
Mar 29, 2017
Implementation was rocky, as we needed custom code written to meet our specific functionality requirements. We discovered that the custom code made it difficult to update or modify without breaking something else in the code, and there was little documentation provided to detail all the custom code that was implemented. That said, since going live and partnering with a 3rd party consultant to help implement new compensation plans and features, we've found that Callidus meets our business requirements and has been easy to work with. When the system has gone down or an error had occurred, the Callidus support team has provided impressive response time and has gone above and beyond to drive resolution. Our Callidus Sales Rep has also been instrumental in jumping in when an issue/error occurs, and his positive attitude and customer focus has been especially refreshing.
Feb 21, 2017
Customer Support Services are good.
Oct 29, 2016
We have utilized the Callidus Compensation Managment product since 2001. From 2001-2009 we were on premise then migrated to the On-Demand version 2010. Their product and customer sevice has exceeded all of our expectations. Choosing them as our vendor has proven multiple times to be a great decision.
May 12, 2016
Used Accenture to perform implementation and there were a number of misses and delays with their ability and experience moving from Callidus on-prem to cloud.