Dec 12, 2016
During our Proof of Concept the support from Cisco was not as good as I expected but once we were beyond that it was quite good, Our system took about 6 months to fine tune and eliminate the majority of false positives
Dec 9, 2016
the product works pretty much as expected. installation was easy
Dec 7, 2016
Easiest implementation ever. Required minimal staff time to implement the cloud solution, which starting working great on day 1. The extremely large number of phishing emails that were making it into our system were stopped immediately on day 1 of go live.
Nov 30, 2016
Email security function of the Cisco Email Security Appliance is excellent. I have worked with other Email Security appliance vendors but Cisco by far is the best.
Nov 29, 2016
We implemented ESA and Cloud a while back. We recently added there AMP and Threatgrid licenses to the product. Since we had turned those up and had the security settings tuned, we have seen a significant reduction in malware and phishing emails (URL or attachment based. There were some AMP/Threatgrid integration issues that have required product bug fixes released, but once stable it has worked really well.
Nov 28, 2016
Oct 19, 2016
Cisco technical support has definitely improved over the past few years. They offer great customer support and are very knowledgable with their product line.
Oct 19, 2016
Product can scale to a large environment. New security capabilities to address emerging risks are included in new releases. At time difficult to get consistent answers from Cisco how to enable new functionality.
Jun 15, 2016
Extremely easy to implement. Does what we need it to. Good results with filtering spam while keeping false positives low.
Jun 3, 2016