4.5 out of 5 (17 Ratings)
Mar 15, 2017
The Cisco Email Security Appliance has proven to be an excellent mail hygiene appliance that is able to provide service with a low false positive rate, and definitions are automatically updated via Cisco on a regular basis. It's able to quarantine email for a set number of days in case staff needs to retrieve, and it is capable of emailing staff with their quarantine so they can self-release false positives.
Feb 24, 2017
Easy integration to move from our on-premise installation to the cloud solution.
Feb 17, 2017
The CES product has done a very good job reducing the amount of SPAM getting into our organization. Our previus product did not have to granularity of control that CES provides, very feature rich solution. Admin interface was very different than what I had used in the past, not hard, but took a little bit to learn to navigate.
Feb 17, 2017
Proof of Concept (POC) was excellent. SMEs on the call as we tested the features. It was easy to test and implement. All we did was 1 hour call once a week for 5 weeks.
Jan 24, 2017
initial implementation was effortless. the hardest part was training the users to retrive mail from the filter.
Dec 12, 2016
During our Proof of Concept the support from Cisco was not as good as I expected but once we were beyond that it was quite good, Our system took about 6 months to fine tune and eliminate the majority of false positives
Dec 9, 2016
the product works pretty much as expected. installation was easy
Dec 7, 2016
Easiest implementation ever. Required minimal staff time to implement the cloud solution, which starting working great on day 1. The extremely large number of phishing emails that were making it into our system were stopped immediately on day 1 of go live.
Nov 30, 2016
Email security function of the Cisco Email Security Appliance is excellent. I have worked with other Email Security appliance vendors but Cisco by far is the best.
Nov 29, 2016
We implemented ESA and Cloud a while back. We recently added there AMP and Threatgrid licenses to the product. Since we had turned those up and had the security settings tuned, we have seen a significant reduction in malware and phishing emails (URL or attachment based. There were some AMP/Threatgrid integration issues that have required product bug fixes released, but once stable it has worked really well.