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secure-email-gateways forcepoint All Markets > Secure Email Gateways

Forcepoint

5.0 out of 5.0 (1 ratings)

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  • 5 out of 5.0, Reviewed

    Product(s): TRITON AP-EMAIL

    Love Websense DLP

    Overall Comment

    Vendor professional service was exceptional.

    What one piece of advice would you give other prospective customers?

    Have full design and requirements before purchase.

    What do you like most about the product or service?

    Very easy to configure.

    What do you dislike most about the product?

    The way the MTA goes from the internet back inside then back to the internet again.

    What one thing do you wish the vendor did differently?

    Nothing.

    If you could start over, what would your organization do differently?

    Nothing.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Ability to understand your organization's needs

(1)
5.0

Timely and complete response to product questions

(1)
5.0
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

How long did your deployment take?

3 - 6 months (<6)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
5.0

Ease of integration using standard APIs and tools

(1)
4.0

Ease of deployment

(1)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
4.0

Did you purchase a support package from vendor?

Yes


Timeliness of vendor's response

(1)
4.0

Quality of technical support

(1)
5.0
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
5.0
Section
1

Additional Context

What was the nature of your involvement?

Application Lead

Implementation, Maintenance or other IT support

Technical Assessment

Vendor Management

Vendor/Product Selection


Why did you purchase the software or service?

Improve compliance and risk management


What were the key factors that drove your decision?

Product functionality and performance

Strong services expertise


In which region(s) did your deployment take place? Multiple responses allowed.

North America