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secure-email-gateways fortinet All Markets > Secure Email Gateways

Fortinet

4.0 out of 5.0 (1 ratings)

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  • 4 out of 5.0, Reviewed

    Product(s): FortiMail

    Implementation was very simple but we overlooked the obvious!

    Overall Comment

    We are pleased with the outcome.

    What one piece of advice would you give other prospective customers?

    Easy tool, very cost effective.

    What do you like most about the product or service?

    Almost a seamless replacement of an outdated tool.

    What do you dislike most about the product?

    none

    What one thing do you wish the vendor did differently?

    The vendor did a great job, maybe remind customers that if it is a replacement to notify users that they will need to create a new account.

    If you could start over, what would your organization do differently?

    Notify external users that they have to recreate their accounts to receive an encrypted message. This was the only glitch.

    Product capabilities - overall comment

    We made the right decision with this tool.

    Service & support - overall comment

    FortiMail was there for any questions we had.

    Integration & Deployment - Overall comment

    integration with outlook was a breeze, we were able to keep all of the settings from the system we replaced without any issues.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Ability to understand your organization's needs

(1)
5.0

Timely and complete response to product questions

(1)
4.0

Pricing and contract flexibility (pricing and terms)

(1)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
5.0

How long did your deployment take?

0 - 3 months (<3)


Ease of integration using standard APIs and tools

(1)
5.0

Ease of deployment

(1)
5.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
5.0

Did you purchase a support package from vendor?

Yes


Timeliness of vendor's response

(1)
5.0

Quality of technical support

(1)
5.0
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
5.0
Section
1

Additional Context

What was the nature of your involvement?

Executive Sponsor


Why did you purchase the software or service?

Other...


What were the key factors that drove your decision?

Overall cost

Pre-existing relationships


In which region(s) did your deployment take place? Multiple responses allowed.

North America