3.7 out of 5 (17 Ratings)
Mar 10, 2017
Product works within expected range, but support is severely lacking.
Feb 21, 2017
The Vendor Forcepoint is great. Their re-seller is a waste of time
Feb 16, 2017
We have used Forcepoint since it was Surf Control. They just keep getting better.
Feb 15, 2017
1) Only one Super administrator can sign in to make changes and support all the users at once. This significantly hinders our ability to scale enterprise use of the solution across hundreds of facilities as desired. 2) IWA rules based authentication for user identification as well as SSL decryption require many exception rules to be created and require significant time troubleshooting applications and sites that are not compatible with Kerberos auth and/or SSL man-in-the-middle inspection.
Feb 15, 2017
Excellent enterprise level support. Great product with lots of functionality and strengths. A scalable and granular product that allows us to control security ranging from the overall large employee base down to indivdual users and groups.
Jan 25, 2017
We have had great experiences with Forcepoint/Websense, and have had no major issues during this deployment.
Jan 17, 2017
Our Websense devices work well. They are extremely easy to manage, and we can make changes on the fly without impacting productivity. The only issue we have is performing maintenance to it. Lots of things are locked down to where the only users that can do certain things to it are Forcepoint (Websense) support engineers. Their support is hit or miss. Sometimes we can open a ticket and receive a phone caall within a few hours. Other times, we open a ticket and it takes weeks to hear from someone. Some of their engineers know their product, while others can stand some time off the phones and in the training center.
Jan 17, 2017
Web Proxy is Fantastic, Lots of Customizations. Perfect for the New Age Deployments. Minor Bugs need to be ironed out.
Jan 13, 2017
Have been a Websense/Forcepoint customer for many years. This verision of the product has been demonstrating good security value and is commonly our first and last line fo defence for security exploits that attempt to connect back to Internet for command and control, or to download payload. Reduction in costs: The AP-Web product release updated the way the product does per-user licensing, so my total costs for 'licensing went down because I could reduce my number of user licenses down by approx 30%. Also AP-Web included security features as part of the base product that used to be additional cost, so I felt like I was getting more security for less dollars. This was the first time I'd purchased the installation services from Websense (through ESPO consulting) and my experience with ESPO was exceptional, they were extremely compentent and flexible to my time-lines and demonstrated that my implementation success was important to them
Jan 9, 2017
Great product; it is capturing much more than our previous solution and it allows us to be much more proactive.