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secure-web-gateways intel-security-mcafee All Markets > Secure Web Gateways

Intel Security (McAfee)

4.5 out of 5.0 (2 ratings)

Reviews Distribution

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We have aggregated ratings data on Intel Security (McAfee) but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): McAfee Web Protection

    Extremely capable platform. It just works.

    Overall Comment

    Extremely smooth migration. Easy to reflect all business policies in the rule set. Supports all the different auth. methods we required. Integration with all the existing Infrastructure was a breeze. A great step forward for our ability to reflect requirements from the Security/Risk department on the Web Gateway. Simplified administration in a global cluster with role based access, much quicker to get new solutions/improvements out to the user.

    What one piece of advice would you give other prospective customers?

    As first time McAfee Web Gateway user you might want to consider to get some initial help with the build of the policy. It is fairly simple, but to unlock the full potential of the rule set this might help.

    What do you like most about the product or service?

    Stable, extremely flexible. One single platform for the gateway/management filtering etc. Virtual or on dedicated HW.

    What do you dislike most about the product?

    -

    What one thing do you wish the vendor did differently?

    Authentication for CLI access could be better integrated even though it is hardly used.

    If you could start over, what would your organization do differently?

    Bolder migration as there where no kinks to work out during migration like we were used to with other vendors before.

    Product capabilities - overall comment

    Extreamly flexible, very wide support for standards, protocols, authentication methods, management, deplyoment etc.

    Service & support - overall comment

    Very responsive support, with good trouble shooting skills and tools.


  • 4 out of 5.0, Reviewed

    Product(s): McAfee Web Protection

    Needs overhaul.

    Overall Comment

    The product works, but at this point the technology platform needs to be refreshed.

    If you could start over, what would your organization do differently?

    Engage with the vendor more closely.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(2)
4.0

Ability to understand your organization's needs

(1)
4.0

Timely and complete response to product questions

(2)
4.0

Pricing and contract flexibility (pricing and terms)

(1)
3.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(2)
4.5

How long did your deployment take?

3 - 6 months (<6)

6 - 9 months (<9)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
4.0

Ease of integration using standard APIs and tools

(2)
4.5

Quality and availability of end-user training

(1)
4.0

Ease of deployment

(2)
4.5
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(2)
3.5

Did you purchase a support package from vendor?

Yes


Timeliness of vendor's response

(2)
4.0

Quality of technical support

(2)
3.5

Quality of peer user community

(2)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(2)
4.5
Section
1

Additional Context

What was the nature of your involvement?

Development/Integration

Functional Assessment

Vendor/Product Selection

Application Lead

Executive Sponsor

Implementation, Maintenance or other IT support

Technical Assessment

Technical assessment

Vendor Management


Why did you purchase the software or service?

Improve compliance and risk management

Cost management

Create internal/operational efficiencies

Drive innovation

Improve customer relations/service


What were the key factors that drove your decision?

Breadth of services

Product functionality and performance

Financial/organizational viability

Overall cost

Pre-existing relationships

Product roadmap and future vision

Strong consulting partnership

Strong customer focus

Strong services expertise

Strong user community


In which region(s) did your deployment take place? Multiple responses allowed.

North America

Asia/Pacific

Europe, Middle East and Africa