3.4 out of 5 (5 Ratings)

5 Verified Reviews

Secure Web Appliance

You get what you pay for in both features and support.

The product does most of what is advertised fairly well. Reporting is still terrible, URL filtering management is average at best, authentication/user management leaves something to be desired. Support is not good. (often days between return calls when opening a case) Overall, you get what you pay for and this product was really inexpensive.

Secure Web Appliance, Sophos Web Gateway

Best Internet Protection!

It has a quality malware protection with perks, and it has the lowest system impact. We were satisfied with Sophos until August 2016 when the last version supporting OS X 10.7 and earlier (9.4.2) stopped adding new virus definitions. It also has very efficient security features, including internet protection, email protection, and remote device detection to scan removable media.

Secure Web Appliance

Product works as designed. Support and management of patch releases lacking.

Vendor has released patches that caused problems and has been slow to remediate. This has happened several times.

Secure Web Appliance

Full Feature Set, No Matter the Model Number

Appliances have a full feature set, no matter the throughput. This allows for seamless administration across all locations.

Sophos Web Gateway

Implentation was easy but needs major improvement in technical support

The customer service support is lacking, it is almost impossible to get someone on the phone and the email support or response time is unacceptable when dealing with emergencies and the suppoet is less than personal.