4.2 out of 5.0 (10 ratings)
10 Verified Reviews

Zscaler Web Security

Implementation is simple, and the solution is feature rich

The support team at Zscaler has been excellent and have provided quick responses or solutions to my implementation activites. We are still in the process of deploying the solution and so far the only challenges was getting familiar with the admin portal.

Zscaler Web Security

Implementation was

Zscaler has proven a vluable part of our network and security portfolio.

Zscaler Web Security

Great product , but implementation needs to be well thought out.

Product demos well and functionally is very effecient and simple concept. We found that security , reporting were very good. We can secure and get data on user activity with no problem. We also found the performance was fast and did not effect user experience, this was key. It helped to remove the on site dependency of hardware resiliancy and failure concers. We expect that this will help maintain a better internet uptime for our users. One thing to note is you need to clearly understand how you will route the traffic to their cloud. You need to get them to provide a solid plan on integration into your environment. They make it sound easy, but many enterprises like ourselves have complex routing setups for internet traffice. This has to be accounted for to determine if GRE or VPN is the correct option

Zscaler Web Security

solid solution for internet connectivity for our end users

The implementation and rollout were smooth. Our 3rd party provider in conjunction with our internal staff, were successful in this rollout. The solution provided redundancy within their cloud. Allowed us to remove our internal proxy solution.

Zscaler Web Security

Zscaler - use of ABA in a software defined network

Overall experience with the Vendor was positive. They worked with us, providing documentation and results/metrics on the risk that we were mitigating with their solution.

Zscaler Web Security

Implementation was easy, but needs further development of capabilities

Good functionality, good customer support. Some functionality has to grow and be developed further to fully cover our needs

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Zscaler Web Security

Internet traffic visibility: why you need it.

The product provided a lot of simplicity to something that has been traditionally difficult for us to manage - web proxy.

Zscaler Web Security

Technology works as created and described.

Several outages caused by poor change management practices caused a strong sense of unease within our enterprise. Zscaler was quick to make changes to their processes and connected to the value in our concerns. This is part of the risk of working with a relatively young Vendor.

Zscaler Web Security

Vendor's service breadth is expanding, but troubles loom.

Service is solid and works very well. Was extremely price-competitive initially, but has become less so as time goes on. New advanced security features tend to be only available with a heavy cost lift, and are typically not well introduced to customers. Users have reported issues with service availability, or misclassification of websites. The mobile app was poorly incepted and did not work well when use was attempted at the end of 2015. We are looking to use an updated version of the mobile and desktop ZApp, and hope for better results. Plan to stay with vendor due to increasing breadth of offerings, but they need better training and technical resources if they plan on usurping the territory of other network perimeter protection vendors. Intense sales focus on locking in more revenues due to company's positioning in anticipation of IPO has caused some fracturing of relationships with customers due to the insistence that customer purchases within vendor's sales quota periods, rather than trying to meet customer needs.

1

Zscaler Web Security

Implementation has its challenges - great product

Very good support.