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Global Learning Systems

5.0 out of 5.0 (2 ratings)

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We have aggregated ratings data on Global Learning Systems but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): Security Awareness Training

    Exceptional International support and assistance

    Overall Comment

    From initial conception thru tender process (not easy from Australia) to implementation, Global Learning Systems where always happy to assist in ensuring TransGrid received the best possible outcome.

    What one piece of advice would you give other prospective customers?

    Ensure you use the test site and review with your peers.

    What do you like most about the product or service?

    The ability to directly "plug" into our LMS.

    What do you dislike most about the product?

    Nil

    What one thing do you wish the vendor did differently?

    Nothing, the vendor was great.

    If you could start over, what would your organization do differently?

    Not Much.


  • 5 out of 5.0, Reviewed

    Product(s): Security Awareness Training

    Production of the 9 language SCORMS for this program was professional and high quality

    Overall Comment

    GLS was both flexible and understanding in building our this 9 language program, and their production of the SCORMs was high quality.

    What one piece of advice would you give other prospective customers?

    Have internal staff vett the language translations for natural grammar.

    What do you like most about the product or service?

    Very easy to Adminitrate the program & security content is vry timely.

    What do you dislike most about the product?

    There is nothing I dislike about it

    What one thing do you wish the vendor did differently?

    Offer EU hosting

    If you could start over, what would your organization do differently?

    Work out the EU-US Safe harbor alternative with Legal after the EC declared Safe Harbor to be invalid on Octber 9, 2015 since this program is hosted in the US


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(2)
5.0

Timely and complete response to product questions

(2)
5.0

Pricing and contract flexibility (pricing and terms)

(2)
5.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(2)
5.0

Ease of integration using standard APIs and tools

(1)
5.0

Ease of deployment

(2)
5.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support from the vendor

(2)
5.0

Did you purchase a support package from the vendor?

Yes


Was the support package worth it?


Timeliness of vendor's response

(2)
5.0

Quality of technical support

(2)
5.0

Quality of peer user community

(1)
5.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(2)
5.0

Vendor's phishing simulation capabilities

(2)
4.5

The production quality of the vendor's training modules

(2)
5.0

The content quality of the vendor's training modules

(2)
5.0

The availability of content to cover the topics that your company needed

(2)
5.0

Quality and availability of administrator training

(2)
5.0

The quality of the vendor's Learning Management System

(2)
5.0

The quality of the vendor's administrative interface and reporting capabilities

(1)
5.0
1 2 3 4 5
Section
1

Additional Context

Choose the option that best describes the complexity of your implementation

1,000 to 1,999 licensed users

15,000 to 19,999 licensed users


Ability to understand your organization's needs

(2)
5.0

How long did your deployment (from purchase to initial training campaign) take?

3-6 months

Fewer than 3 months


What was the nature of your involvement?

Decision Maker or Business Sponsor

Functional Assessment

Technical Assessment

Analytics Team Leader

Application Lead

Implementation, Maintenance or other IT support


Why did you purchase the solution?

Improve compliance & risk management

Create internal/operational efficiencies

Improve business process outcomes


What other vendors were considered?

Wombat Security Technologies

BeOne Development

InfoSec Institute

InfoSecure

Inspired eLearning

SANS Institute

Symantec

Terranova WW


What were the key factors that drove your decision?

Internal audit or regulatory need

Mitigation of Employee Behavior Risk

Replacement of existing training


In which region(s) did your deployment take place?

Asia/Pacific

North America


Does your deployment leverage learner assessments?

Other

Post-assessment


Did the vendor help you plan your initial campaign strategy?

No


Did your deployment require customization?

Additional Content

Language


Did you leverage the vendor's Learning Management System (LMS) as the primary learning environment?

Only the vendor LMS

Other company-owned LMS


How satisfied is your organization with the value the product or service provides for the money spent?

(2)
5.0
1 2 3 4 5