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security-awareness-computer-based-training infosecure All Markets > Security Awareness Computer-Based Training

InfoSecure

5.0 out of 5.0 (1 ratings)

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  • 5 out of 5.0, Reviewed

    Product(s): InfoSecure Security Awareness Training

    Data Defence is number one for your Info Security needs.

    Overall Comment

    Great customer support and reliability.

    What one piece of advice would you give other prospective customers?

    Find a good vendor and stick with them

    What do you like most about the product or service?

    Great customer service.

    What do you dislike most about the product?

    Nothing. Everything is good.

    What one thing do you wish the vendor did differently?

    Not a thing.

    If you could start over, what would your organization do differently?

    I wouldn't change anything.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Timely and complete response to product questions

(1)
5.0
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
5.0

Ease of integration using standard APIs and tools

(1)
5.0

Ease of deployment

(1)
5.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support from the vendor

(1)
5.0

Did you purchase a support package from the vendor?

No


Was the support package worth it?


Timeliness of vendor's response

(1)
5.0

Quality of technical support

(1)
5.0

Quality of peer user community

(1)
5.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
5.0

Vendor's phishing simulation capabilities

(1)
5.0

The production quality of the vendor's training modules

(1)
5.0

The content quality of the vendor's training modules

(1)
4.0

The availability of content to cover the topics that your company needed

(1)
4.0

Quality and availability of administrator training

(1)
5.0

The quality of the vendor's Learning Management System

(1)
5.0

The quality of the vendor's administrative interface and reporting capabilities

(1)
5.0
1 2 3 4 5
Section
1

Additional Context

Choose the option that best describes the complexity of your implementation

10 to 49 licensed users


Ability to understand your organization's needs

(1)
5.0

How long did your deployment (from purchase to initial training campaign) take?

6-9 months


What was the nature of your involvement?

Application Lead


Why did you purchase the solution?

Create internal/operational efficiencies


What other vendors were considered?

Digital Defense


What were the key factors that drove your decision?

Replacement of existing training


In which region(s) did your deployment take place?

North America


Does your deployment leverage learner assessments?

Both


Did the vendor help you plan your initial campaign strategy?

Yes


Did your deployment require customization?

Additional Content


Did you leverage the vendor's Learning Management System (LMS) as the primary learning environment?

Combination of both


How satisfied is your organization with the value the product or service provides for the money spent?

(1)
5.0
1 2 3 4 5