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security-awareness-computer-based-training isc2 All Markets > Security Awareness Computer-Based Training

(ISC)2

5.0 out of 5.0 (2 ratings)

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We have aggregated ratings data on (ISC)2 but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): Live OnLine Training

    Good content with flexibility.

    Overall Comment

    The online video quality is good, the training content is comprehensive.

    What one piece of advice would you give other prospective customers?

    do more research and preparation for this training.

    What do you like most about the product or service?

    content quality.

    What one thing do you wish the vendor did differently?

    More interactions for the online training.

    If you could start over, what would your organization do differently?

    it was a successful experience, we would do it again.


  • 5 out of 5.0, Reviewed

    Product(s): Live OnLine Training

    Convenient and Intuitive Learning.

    Overall Comment

    Great online learning environment. Flexible scheduling and knowledgeable professor.

    What one piece of advice would you give other prospective customers?

    Come prepared to learn.

    What do you like most about the product or service?

    Online offering was amazing.

    What do you dislike most about the product?

    Nothing.

    What one thing do you wish the vendor did differently?

    Provide recorded sessions to review.

    If you could start over, what would your organization do differently?

    Asked for recorded sessions.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(2)
4.5

Timely and complete response to product questions

(2)
5.0

Pricing and contract flexibility (pricing and terms)

(2)
4.5
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(2)
5.0

Ease of deployment

(1)
5.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support from the vendor

(1)
5.0

Did you purchase a support package from vendor?

Yes


Was the support package worth it?

Yes


Timeliness of vendor's response

(2)
5.0

Quality of technical support

(1)
5.0

Quality of peer user community

(2)
5.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
5.0

Vendor's phishing simulation capabilities

(2)
4.5

The production quality of the vendor's training modules

(2)
4.5

The content quality of the vendor's training modules

(2)
5.0

The availability of content to cover the topics that your company needed

(2)
4.5

Quality and availability of administrator training

(2)
5.0

The quality of the vendor's Learning Management System

(2)
5.0

The quality of the vendor's administrative interface and reporting capabilities

(2)
5.0
1 2 3 4 5
Section
1

Additional Context

Choose the option that best describes the complexity of your implementation

Don't know

Fewer than 5 licensed users


Ability to understand your organization's needs

(2)
4.5

How long did your deployment (from purchase to initial training campaign) take?

Fewer than 3 months


What was the nature of your involvement?

User Training


Why did you purchase the solution?

Enhance decision making

Other


What other vendors were considered? Multiple responses allowed.

(ISC)²

InfoSec Institute


What were the key factors that drove your decision?

Mitigation of Employee Behavior Risk

Other


In which region(s) did your deployment take place?

North America


Does your deployment leverage learner assessments?

Both

Pre-assessment


Did the vendor help you plan your initial campaign strategy?

I am unsure

Yes


Did your deployment require customization?

Modified Content

Other


Did you leverage the vendor's Learning Management System (LMS) as the primary learning environment?

Only the vendor LMS


How satisfied is your organization with the value the product or service provides for the money spent?

(1)
5.0
1 2 3 4 5