Dec 27, 2016
Quick and easy to implement, with clear, timely results.
Dec 9, 2016
We decided to get some phising software for training purposes of our clients. We have had issues with people being phished constantly, and want to help resolve these issues. Since the implementation we have managed to train several users on use case, and specifically on what to look for if they think something is phishing. We also like the phish alert and being able to report phishing attempts right away.
Dec 7, 2016
The implmentation was easy with KnowBe4 support staff assisting. We easily imported our users and built our training plan and assigned users to groups. Once everyone completed the training we used the Phish campaign module to test what our users had learned. The ability to send phishing emails that are randomized so no two people receive the same message is a great feature. The reports show what message each employee received and what actions they took on it. You can even set up automatic "remedial training" for users that click on the links in the test emails they receivced. Resonably priced and something we use consistently now to keep our people trained and alert.
Dec 6, 2016
The Kevin Mitnick training videos are excellent. We are very happy with the quality and the pace of the training. Kevin is able to capture the interest of employees, which improves their retention of the material. Additionally, KnowBe4's phishing templates are some of the best we have seen. They are always adding templates that mimic what we are seeing in the wild. The combination of phishing and training videos is very compelling, as is the pricing.
Dec 6, 2016
Very good offerings of security training and nice online learning system.
Dec 6, 2016
We are very happy with KnowBe4, and have recommended it to others. It's easy and fast to develop and deploy phishing tests, and the landing page for "clickers" is concise. They could make copying and modifying templates a little easier. We are running monthly tests - first month is everyone, second is the "clickers" on the first test. We like the ability to stagger the emails. We have seen a significant improvement in response to phishing - although users may now be a little overly paranoid. We have recommended this to others.
Nov 30, 2016
The solution (testing our users for their ability to identify and resist the temptation to fall for e-mail phishing scams) is very appropriate and comprehensive. It is intuitive to use and includes great educational and evaluation components. It also allows us a lot of flexibility in crafting phishing campaigns to test our users. The phishing examples we can choose from are plentiful and representative of phishing scams in the real world. The company offers easily accessed support which is very responsive and effective. We have been very happy with our results in training our users. We have reduced our users' "clicks" from 28% (baseline) to 7% to 4.5% in the first three months of implementation.
Nov 21, 2016
KnowBe4 provided excellent documentation and guidance. Their platform and training modules, combined with the capability to perform phishing tests, made this the right choice for us. There are frequent updates and advice on tactics is readily available from their support staff.
Nov 10, 2016
Overall everything has been simple, easy to manage and implement. On the occasion you require support, they are prompt and get to resolution. Biggest challenge has been managing users in the system. Today there is a new feature that can help with this. Will be taking a look at that.
Nov 8, 2016
Very professional and helpful company. Software easy to setup and use.