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security-awareness-computer-based-training mediapro All Markets > Security Awareness Computer-Based Training

MediaPro

5.0 out of 5.0 (5 ratings)

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We have aggregated ratings data on MediaPro but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): Adaptive Security Library

    Want a vendor that listens to your needs around Information Security Awareness!

    Overall Comment

    This was my first venture in an online security awareness provider. Working with MediaPro I never felt rushed, never felt pressured and was given the time to explain my situation. Very much appreciated.

    What one piece of advice would you give other prospective customers?

    Know what your organization needs and don't let the vendor tell you what you need.

    What do you like most about the product or service?

    The ease of use and the assistance from the provider.

    What do you dislike most about the product?

    Cannot think of anything at this time.

    What one thing do you wish the vendor did differently?

    In my opinion nothing, the person I dealt with was exactly the type of sales people I like to deal with.

    If you could start over, what would your organization do differently?

    Nothing, research was conducted, requested information and made a decision.

    Integration & Deployment - Overall comment

    It is an online service.

    1 of 1 peer(s) found this review helpful.


  • 5 out of 5.0, Reviewed

    Product(s): Adaptive Privacy Library

    We raised the degree of difficulty in developing training materials, but MediaPro pulled everything together and made delivery and implementation possible.

    Overall Comment

    We have worked with and will continue to work with MediaPro on additional training materials and awareness messages. They are a trusted partner that continuously over delivers on difficult assignments with tight deadlines.

    What one piece of advice would you give other prospective customers?

    Working with Richard Purcell for the substantive review of the privacy training material and MediaPro for the interface, delivery, voice work, and translations made for a winning combination. MediaPro also provided good insights into what constitutes good online training and how users actually interact with learning management systems.

    What do you like most about the product or service?

    The look and feel of the training module are far more polished than any training that we could have created in-house.

    What do you dislike most about the product?

    We had some integration issues with our LMS, but eventually we found our way around them.

    What one thing do you wish the vendor did differently?

    Not really. Pricing on the module (i.e., selling it vs. licensing) might be helpful for a company, like ours, that is growing so rapidly.

    If you could start over, what would your organization do differently?

    Probably not tweak MediaPro's off-the-shelf privacy training as much as we did. We increased the volume (words) by 50-60% and then set up different modules for different functions within our company. This is made implementation a bit trickier than necessary.


  • 5 out of 5.0, Reviewed

    Product(s): Adaptive Privacy Library

    Solid training offering that is easy to customize.

    Overall Comment

    MediaPro has an established training methodology with applicable examples. It also offers a configurable product that makes it easy to tailor the examples to our culture and industry. The vendor was very accommodating in making the customizations ensure we had a product that satisfied requirements for a global company with a complex infrastructure.

    What one piece of advice would you give other prospective customers?

    Start early and line up internal resources to help evaluate the product and proofread the translations.

    What one thing do you wish the vendor did differently?

    Have in-house translation capabilities that focus on ensuring the security and privacy terminology is translated accurately into foreign languages.

    If you could start over, what would your organization do differently?

    Ensure more time is allocated for review and translations.


  • 5 out of 5.0, Reviewed

    Product(s): Adaptive Compliance Library,Adaptive Security Library

    Great product, easy to use and gave us great results.

    Overall Comment

    The project team was flexible, responsive and a pleasure to work with.

    What one piece of advice would you give other prospective customers?

    have a clear game plan of what your are trying to achieve for your organization.

    What do you like most about the product or service?

    ease of use and they update their products constantly, allowing for input into new products

    What one thing do you wish the vendor did differently?

    include more in their base package. We were limited to what we could do with our budget.

    If you could start over, what would your organization do differently?

    better preparation on our side for the training process


  • 5 out of 5.0, Reviewed

    Product(s): Adaptive Privacy Library,Adaptive Security Library

    Implementation was successful and we are happy with results.

    Overall Comment

    Program has reduced risk for our firm by creating a security-aware culture.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(5)
4.4

Timely and complete response to product questions

(5)
5.0

Pricing and contract flexibility (pricing and terms)

(5)
4.4
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(5)
4.8

Ease of integration using standard APIs and tools

(3)
5.0

Ease of deployment

(5)
4.8
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support from the vendor

(5)
5.0

Did you purchase a support package from the vendor?

Yes

No


Was the support package worth it?

Yes


Timeliness of vendor's response

(5)
4.8

Quality of technical support

(5)
4.6

Quality of peer user community

(3)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(5)
4.8

Vendor's phishing simulation capabilities

(2)
4.5

The production quality of the vendor's training modules

(4)
5.0

The content quality of the vendor's training modules

(4)
4.3

The availability of content to cover the topics that your company needed

(4)
4.3

Quality and availability of administrator training

(4)
5.0

The quality of the vendor's Learning Management System

(1)
4.0

The quality of the vendor's administrative interface and reporting capabilities

(2)
5.0
1 2 3 4 5
Section
1

Additional Context

Choose the option that best describes the complexity of your implementation

100,000 or more licensed users

20,000 to 24,999 licensed users

5,000 to 7,499 licensed users

50,000 to 99,999 licensed users

500 to 999 licensed users


Ability to understand your organization's needs

(5)
5.0

How long did your deployment (from purchase to initial training campaign) take?

Fewer than 3 months


What was the nature of your involvement?

Decision Maker or Business Sponsor

Application Lead

Analytics Team Leader

Business Analysts

Data Steward

Development / Integration

End user computing stakeholder

Implementation, Maintenance or other IT support


Why did you purchase the solution?

Improve compliance & risk management

Create internal/operational efficiencies

Cut costs/improve margins

Improve business process agility

Improve customer relations/service

Reduce time to market


What other vendors were considered?

KnowBe4

MediaPro

PhishMe

Click 4 Compliance

SANS Institute

Wombat Security Technologies

Other...


What were the key factors that drove your decision?

Internal audit or regulatory need

Mitigation of Employee Behavior Risk

Replacement of existing training

Other...


In which region(s) did your deployment take place?

North America

Asia/Pacific

Europe, Middle East and Africa

Latin America


Does your deployment leverage learner assessments?

Both

Post-assessment


Did the vendor help you plan your initial campaign strategy?

Yes

No


Did your deployment require customization?

Modified Content

Additional Content

Modified Content

Other


Did you leverage the vendor's Learning Management System (LMS) as the primary learning environment?

Other company-owned LMS

Combination of both

Only the vendor LMS

Other


How satisfied is your organization with the value the product or service provides for the money spent?

(4)
5.0
1 2 3 4 5