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security-awareness-computer-based-training mediapro All Markets > Security Awareness Computer-Based Training

MediaPro

5.0 out of 5.0 (1 ratings)

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  • 5 out of 5.0, Reviewed

    Product(s): Adaptive Security Library

    Want a vendor that listens to your needs around Information Security Awareness!

    Overall Comment

    This was my first venture in an online security awareness provider. Working with MediaPro I never felt rushed, never felt pressured and was given the time to explain my situation. Very much appreciated.

    What one piece of advice would you give other prospective customers?

    Know what your organization needs and don't let the vendor tell you what you need.

    What do you like most about the product or service?

    The ease of use and the assistance from the provider.

    What do you dislike most about the product?

    Cannot think of anything at this time.

    What one thing do you wish the vendor did differently?

    In my opinion nothing, the person I dealt with was exactly the type of sales people I like to deal with.

    If you could start over, what would your organization do differently?

    Nothing, research was conducted, requested information and made a decision.

    Integration & Deployment - Overall comment

    It is an online service.

    1 of 1 peer(s) found this review helpful.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
5.0

Timely and complete response to product questions

(1)
5.0

Pricing and contract flexibility (pricing and terms)

(1)
5.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
5.0

Ease of deployment

(1)
5.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support from the vendor

(1)
5.0

Did you purchase a support package from vendor?

No


Was the support package worth it?


Timeliness of vendor's response

(1)
5.0

Quality of technical support

(1)
5.0

Quality of peer user community

(1)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
4.0
Section
1

Additional Context

Choose the option that best describes the complexity of your implementation

500 to 999 licensed users


Ability to understand your organization's needs

(1)
5.0

How long did your deployment (from purchase to initial training campaign) take?

Fewer than 3 months


What was the nature of your involvement?

Decision Maker or Business Sponsor


Why did you purchase the solution?

Improve compliance & risk management


What other vendors were considered? Multiple responses allowed.

KnowBe4

PhishMe


What were the key factors that drove your decision?

Other...


In which region(s) did your deployment take place?

North America


Does your deployment leverage learner assessments?

Both


Did the vendor help you plan your initial campaign strategy?

Yes


Did your deployment require customization?

Modified Content


Did you leverage the vendor's Learning Management System (LMS) as the primary learning environment?

Only the vendor LMS