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Security Innovation

4.6 out of 5.0 (11 ratings)

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We have aggregated ratings data on Security Innovation but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): SI Security Awareness Training

    User can perform the IT Security Training anytime, anywhere at their own pace

    Overall Comment

    Course content is up-to-date and easy to understand. Response from a vendor is quick.

    What one piece of advice would you give other prospective customers?

    When providing IT training to internal users, think about the course content and ease of use

    What do you like most about the product or service?

    Easy to use, up-to-date content

    What do you dislike most about the product?

    Nothing

    What one thing do you wish the vendor did differently?

    Maybe more daily admin tasks can be performed by the customers themselves

    If you could start over, what would your organization do differently?

    We will still choose the online platform to provide training to our users.


  • 4 out of 5.0, Reviewed

    Product(s): SI Security Awareness Training

    Good course content and delivery. Customization requires a separate SOW with vendor.

    Overall Comment

    Good course content and delivery. Frequent updates. Update cycle undefined. Courses get automatic updates. But exams have to be manually loaded. Course customization requires a separate SOW and is expensive.

    What one piece of advice would you give other prospective customers?

    Include content customization and course deployment in the contract.

    What do you like most about the product or service?

    Course content and delivery. Support for Japanese.

    What do you dislike most about the product?

    Lack of ability to customize the course without requesting a new SOW.

    What one thing do you wish the vendor did differently?

    Provide guidance on how to effectively deploy the courses. Allow customization and links to company specific policies. Courses have commercial content that needs to be disabled.

    If you could start over, what would your organization do differently?

    Negotiate content customization as part of the contract.


  • 5 out of 5.0, Reviewed

    Product(s): SI Security Awareness Training

    Implementation was flawless and provided with SME expertise to go live on target.

    Overall Comment

    Vendor provided all the documentation and support to help us decide, implement and go-live on target. It was a flawless implementation and with SME from the vendor to meet and assist at every corner.

    What one piece of advice would you give other prospective customers?

    The courses are generic and I would ask "What does the learner need to be doing differently to change performance", rather than what do they need to know. Knowing will get you nowhere if there is no behavior change. Mind your budgets wisely to deliver quality solutions that align with key business drivers. Start with a pilot project. This gives you a strong background to build support and minimize risk.

    What do you like most about the product or service?

    The education offered are in a curriculum to the audience at the different level. The course is of industry standard level and not 'fluff' courses. They require concentration and attention to grasp knowledge to pass the knowledge check which is intense. The knowledge check comes from a data bank of questions and seldom repeat.

    What do you dislike most about the product?

    Generic and not customizable to the requirement of business needs for a specific company.

    What one thing do you wish the vendor did differently?

    Augment reporting capabilities with visual tables and graphs.

    If you could start over, what would your organization do differently?

    The courses provided are industry standard off the shelf with knowledge updated regularly by SME's to meet the industry changes and demand. Generic in nature for all levels of application developers to attain the knowledge offered. There is not much that we can do any different from the implementation made.

    Integration & Deployment - Overall comment

    Not much to say but in short words - awesome!


  • 4 out of 5.0, Reviewed

    Product(s): SI Security Awareness Training

    Good course content with regular updates. But customization is expensive.

    Overall Comment

    Implementation was easy. We did load the courses in a test environment, tested, and then uploaded to production. There are Japanese translations available for 40 courses. It would be nice to have support for multiple languages. Course content and delivery are good. A broad array of information security courses. Courses are auto uploaded but exams upload is manual. The update frequency is random. Customization requires new SOW and is expensive.

    What one piece of advice would you give other prospective customers?

    Good course content. frequent updates. Courses are auto updated. But exam requires manual download and upload. Customization SOW is expensive and requires re-negotiations.

    What do you like most about the product or service?

    Course content and delivery.

    What do you dislike most about the product?

    lack of ability to customize.

    What one thing do you wish the vendor did differently?

    Get feedback from customers for course updates. Allow at least customers to tailor the course content to fit the company policies. meet with various customers and understand how they deploy the course and benefits they receive. This can be used to publish the white paper on best practices and help new customers.

    If you could start over, what would your organization do differently?

    Get support for course maintenance. Internal and external hosting license.


  • 5 out of 5.0, Reviewed

    Product(s): SI Security Awareness Training

    Ease of Implementation and can be tailored to meet company requirements

    Overall Comment

    Overall the Application security training helped us to ensure our software is built to appropriate coding standards to reduce the risk of security incidents that can lead to data loss or financial fraud. Preventing such vulnerabilities during development is a key part of the “shift left” approach to avoid finding defects during testing or – even worse -- later in production

    Integration & Deployment - Overall comment

    The product is SCORM compliant and was easy to integrate with our Learning Management System.


  • 5 out of 5.0, Reviewed

    Product(s): SI Security Awareness Training

    The implementation of our Security Awareness training was simple, training extensive.

    Overall Comment

    Rick Filippo, our sales contact, was hands on and very helpful in implementing the Security Awareness Training. His technical team, including Brandon Cooper, are very responsive and professional.

    What one piece of advice would you give other prospective customers?

    Security Innovations is a top-notch company. If you have a need for Security Awareness training, your search is over. The training is done in such a way that employees that don't have a technical background can understand and remember.

    What do you like most about the product or service?

    Ease of use, ease of assistance with tech support and sales as needed.

    What do you dislike most about the product?

    Nothing

    What one thing do you wish the vendor did differently?

    Nothing

    If you could start over, what would your organization do differently?

    Nothing


  • 4 out of 5.0, Reviewed

    Product(s): SI Security Awareness Training

    Executive Level Account Management with a Small Business Feel.

    Overall Comment

    I like that the account manager was responsive and the work had a quick turn around.

    What one piece of advice would you give other prospective customers?

    No real advice. Their end product was great. We were very satisfied.

    What do you like most about the product or service?

    I love the quality of the work.

    What do you dislike most about the product?

    n/a`

    What one thing do you wish the vendor did differently?

    Nothing.

    If you could start over, what would your organization do differently?

    Nothing. We would not have done anything differently. Great implementation and delivery of the poduct.


  • 5 out of 5.0, Reviewed

    Product(s): SI Security Awareness Training

    Buy it!

    Overall Comment

    Excellent to work with Security Innovations.

    What one piece of advice would you give other prospective customers?

    Relative to the cost of other service providers and ease of deployment this is the least expensive and most impactful tool to protect the organization from cybersecurity risk.

    What do you like most about the product or service?

    Easy to deploy.

    What one thing do you wish the vendor did differently?

    Simplify the reporting dashboard.

    If you could start over, what would your organization do differently?

    We would have implemented this training sooner.


  • 5 out of 5.0, Reviewed

    Product(s): SI Security Awareness Training,Other...

    High Quality Service

    Overall Comment

    Our experiences with this vendor was a positive one for the pen testing and the application ethical hack testing. We worked with knowledgeable engineers in cyber security field. The quality of work and the reports were great.

    What one piece of advice would you give other prospective customers?

    Define the scope of the project.

    What do you like most about the product or service?

    Good people to work with. They are responsive and accomodating to the clients needs.

    What do you dislike most about the product?

    So far nothing

    What one thing do you wish the vendor did differently?

    Nothing really

    If you could start over, what would your organization do differently?

    Check cost schedule against similar services


  • 5 out of 5.0, Reviewed

    Product(s): SI Security Awareness Training

    Security Innovations will get your employees "in shape" for security threats!

    Overall Comment

    Very easy setup, minimal effor on our part, Security Inonovation took care of everything, Top notch training and materials.

    What one piece of advice would you give other prospective customers?

    Just do it already

    What do you like most about the product or service?

    Ease of use

    What do you dislike most about the product?

    Lack of quartly updates, refrences to new threats

    What one thing do you wish the vendor did differently?

    nothing

    If you could start over, what would your organization do differently?

    nothing


Show More Reviews

Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(11)
4.4

Timely and complete response to product questions

(11)
4.6

Pricing and contract flexibility (pricing and terms)

(10)
4.3
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(11)
4.5

Ease of integration using standard APIs and tools

(6)
4.3

Ease of deployment

(9)
4.7
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support from the vendor

(11)
4.6

Did you purchase a support package from vendor?

Yes

No


Was the support package worth it?

Yes


Timeliness of vendor's response

(11)
4.5

Quality of technical support

(11)
4.5

Quality of peer user community

(8)
4.1
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(11)
4.4

Vendor's phishing simulation capabilities

(2)
4.5

The production quality of the vendor's training modules

(8)
4.6

The content quality of the vendor's training modules

(7)
4.4

The availability of content to cover the topics that your company needed

(9)
4.3

Quality and availability of administrator training

(7)
3.9

The quality of the vendor's Learning Management System

(5)
4.6

The quality of the vendor's administrative interface and reporting capabilities

(6)
4.7
1 2 3 4 5
Section
1

Additional Context

Choose the option that best describes the complexity of your implementation

10 to 49 licensed users

5,000 to 7,499 licensed users

100 to 249 licensed users

15,000 to 19,999 licensed users

2,000 to 4,999 licensed users

250 to 499 licensed users

Don't know


Ability to understand your organization's needs

(10)
4.0

How long did your deployment (from purchase to initial training campaign) take?

Fewer than 3 months

3-6 months

More than a year


What was the nature of your involvement?

Decision Maker or Business Sponsor

Implementation, Maintenance or other IT support

Development / Integration

End User Support Manager

Technical Assessment

User Training

Analytics Team Leader

Business Analysts

Functional Assessment

Application Lead

Data Steward

Other...


Why did you purchase the solution?

Improve compliance & risk management

Create internal/operational efficiencies

Improve business process outcomes

Reduce time to market

Drive innovation

Drive revenue growth

Improve business process agility

Enhance decision making

Improve customer relations/service

Other...


What other vendors were considered? Multiple responses allowed.

(ISC)2

KnowBe4

PhishMe

Wombat Security Technologies

SANS Institute

Security Innovation

Security Mentor

Aujas

LRN

MediaPro

Optiv Security

Other...


What were the key factors that drove your decision?

Mitigation of Employee Behavior Risk

Internal audit or regulatory need

Replacement of existing training

Other...


In which region(s) did your deployment take place?

North America

Asia/Pacific

Europe, Middle East and Africa

Latin America


Does your deployment leverage learner assessments?

Post-assessment

Both


Did the vendor help you plan your initial campaign strategy?

No

Yes


Did your deployment require customization?

Other

Modified Content

Language


Did you leverage the vendor's Learning Management System (LMS) as the primary learning environment?

Only the vendor LMS

Other company-owned LMS

Other


How satisfied is your organization with the value the product or service provides for the money spent?

(11)
4.5
1 2 3 4 5