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security-awareness-computer-based-training terranova-ww All Markets > Security Awareness Computer-Based Training

Terranova WW

5.0 out of 5.0 (1 ratings)

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  • 5 out of 5.0, Reviewed

    Product(s): Security Awareness & Compliance Training

    Excellent customer experience, global customization where needed, meeting our requirement.

    Overall Comment

    Timely and excellent support to our industry as well as understood customer requirements.

    What one piece of advice would you give other prospective customers?

    Be clear with your user needs, review early, and implement to support future needs.

    What do you like most about the product or service?

    Ability to customize, brand, and meet our global unique needs.

    If you could start over, what would your organization do differently?

    A better understanding of the life cycle of user training.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Timely and complete response to product questions

(1)
4.0
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

Ease of integration using standard APIs and tools

(1)
4.0

Ease of deployment

(1)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support from the vendor

(1)
4.0

Did you purchase a support package from vendor?


Was the support package worth it?


Timeliness of vendor's response

(1)
5.0

Quality of technical support

(1)
5.0
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
4.0

Quality and availability of administrator training

(1)
5.0
Section
1

Additional Context

Choose the option that best describes the complexity of your implementation

5,000 to 7,499 licensed users


Ability to understand your organization's needs

(1)
4.0

How long did your deployment (from purchase to initial training campaign) take?

3-6 months


What was the nature of your involvement?

User Training


Why did you purchase the solution?

Improve compliance & risk management

Other


What other vendors were considered? Multiple responses allowed.

Terranova WW


What were the key factors that drove your decision?

Other


In which region(s) did your deployment take place?

Asia/Pacific

Europe, Middle East and Africa

Latin America

North America


Does your deployment leverage learner assessments?


Did the vendor help you plan your initial campaign strategy?

I am unsure


Did your deployment require customization?


Did you leverage the vendor's Learning Management System (LMS) as the primary learning environment?


How satisfied is your organization with the value the product or service provides for the money spent?

(1)
5.0
1 2 3 4 5