4.4 out of 5 (63 Ratings)

61 Verified Reviews

AlienVault Unified Security Management (USM) Appliance

Corporate commitment to the product is very high, however, documentation needs improvement

The overall process was satisfactory, Alien Vault's corporate culture is very customer centric. However, technical documentation is not up to date and accurate. The overall technical support can be improved.

AlienVault Unified Security Management (USM) Anywhere

Easy to implement and use. Looking forward to more functionality down the road!

AlienVault has been very easy to install and maintain. The training and support provided by the vendor have allowed HSL to successfully implement our USM Anywhere solution. Since implementation, we have already begun to address issues we didn't see before. Customer service is very friendly and always eager to assist their customers!

AlienVault Unified Security Management (USM) Appliance

Alienvault good choice for all around SIEM

Alienvault was straightforward to set up and start using. Training was good and allowed us to immediately customize the product to our needs. Support has been good when needed. This product gives us much more insight as to what is happening on our network than we had previously. The included scanner is good and allowed us to cancel our subscription with another vendor for the service. Alienvault is a product that works well for businesses that do not have a dedicated security staff.

AlienVault Unified Security Management (USM) Appliance

Best product on the market

From day one working with AlienVault, I've been grateful I selected them as the vendor of choice on this project. The product worked as expected, with minimal configuration. Support and training is exceptional.

AlienVault Unified Security Management (USM) Appliance

Very powerful and fun to learn

Learning curve was intimidating but very acceptable in smaller increments. The more I learn the more I love it!

AlienVault OSSIM

Successful Implementation

Very nice product, had a few issues with getting plugins to work with some of my equipment, but once that was figured out I have been happy with the product.

AlienVault Unified Security Management (USM) Appliance

Swiss Army Knife of Functionality

Overall, excellent value for money. It is a swiss army knife of functionality that exactly met the needs of the organization and an acceptable price point.

AlienVault Unified Security Management (USM) Appliance

Excellent Solution

Outstanding product. Great help from third party deployment team, Cybriant. Sales team from Alienvault was very excited about bringing us onboard and did not pressure us into closing by a certain date as much as I have expected from previous vendors. We haven't heard much from the Alienvault sales team since the deal closed. They promised me stickers and coozies and I have yet to receive them.

AlienVault Unified Security Management (USM) Appliance

Easy implementation and great product! GUI could use some simplification.

So far everything has worked great!

AlienVault Unified Security Management (USM) Appliance

Alien Vault MSSP Platform

Alien Vault has been very proactive with training and follow up to enable us to get our offering to market to meet customer need.