4.4 out of 5 (63 Ratings)
Apr 26, 2017
The overall process was satisfactory, Alien Vault's corporate culture is very customer centric. However, technical documentation is not up to date and accurate. The overall technical support can be improved.
Apr 14, 2017
AlienVault has been very easy to install and maintain. The training and support provided by the vendor have allowed HSL to successfully implement our USM Anywhere solution. Since implementation, we have already begun to address issues we didn't see before. Customer service is very friendly and always eager to assist their customers!
Mar 21, 2017
Alienvault was straightforward to set up and start using. Training was good and allowed us to immediately customize the product to our needs. Support has been good when needed. This product gives us much more insight as to what is happening on our network than we had previously. The included scanner is good and allowed us to cancel our subscription with another vendor for the service. Alienvault is a product that works well for businesses that do not have a dedicated security staff.
Mar 14, 2017
From day one working with AlienVault, I've been grateful I selected them as the vendor of choice on this project. The product worked as expected, with minimal configuration. Support and training is exceptional.
Mar 10, 2017
Learning curve was intimidating but very acceptable in smaller increments. The more I learn the more I love it!
Mar 7, 2017
Very nice product, had a few issues with getting plugins to work with some of my equipment, but once that was figured out I have been happy with the product.
Mar 7, 2017
Overall, excellent value for money. It is a swiss army knife of functionality that exactly met the needs of the organization and an acceptable price point.
Mar 6, 2017
Outstanding product. Great help from third party deployment team, Cybriant. Sales team from Alienvault was very excited about bringing us onboard and did not pressure us into closing by a certain date as much as I have expected from previous vendors. We haven't heard much from the Alienvault sales team since the deal closed. They promised me stickers and coozies and I have yet to receive them.
Feb 24, 2017
So far everything has worked great!
Feb 24, 2017
Alien Vault has been very proactive with training and follow up to enable us to get our offering to market to meet customer need.