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EventTracker

4.0 out of 5.0 (1 ratings)

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  • 4 out of 5.0, Reviewed

    Product(s): EventTracker

    Event tracker boosts local governement detection capabilities

    Overall Comment

    Excellent

    What one piece of advice would you give other prospective customers?

    Be prepared for large volume of emails and time to review and respond

    What do you like most about the product or service?

    Ability to quickly identify events

    What do you dislike most about the product?

    A couple of false positives


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Ability to understand your organization's needs

(1)
4.0

Timely and complete response to product questions

(1)
4.0

Pricing and contract flexibility (pricing and terms)

(1)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

How long did your deployment take?

0 - 3 months (<3)


Ease of integration using standard APIs and tools

(1)
4.0

Quality and availability of end-user training

(1)
4.0

Ease of deployment

(1)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
4.0

Did you purchase a support package from the vendor?

No


Timeliness of vendor's response

(1)
4.0

Quality of technical support

(1)
4.0
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
4.0

Real-Time Monitoring

(1)
4.0

Threat Intelligence

(1)
4.0

Behavior Profiling

(1)
4.0

Data and User Monitoring

(1)
4.0

Application Monitoring

(1)
4.0

Log Management and Reporting

(1)
4.0

Deployment/Support Simplicity

(1)
4.0
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Executive Sponsor


Why did you purchase a Security Information Event Management solution?

Enable/improve log collection, reporting and retention capabilities

Enable/improve security event alerting, investigation

Enable/improve security incident workflow and reporting

Enable/improve tracking access to and activities related to databases, applications


What other vendors were considered?

SolarWinds


What were the key factors that drove your decision for selecting the vendor?

Availability of managed services

Product roadmap and future vision

Strong technical/product support


In which region(s) did your deployment take place? Multiple responses allowed.