out of 5.0,
Jun 9, 2015
Mandiant Consulting Services
We put out our fires with FireEye!
They engaged early and fully understood our needs.
What one piece of advice would you give other prospective customers?
Having use case meetings early made the project go much smoother.
What do you like most about the product or service?
The ability to address anomalies.
What do you dislike most about the product?
The management portal.
What one thing do you wish the vendor did differently?
Better understanding of the hardware needs.
If you could start over, what would your organization do differently?
Add more stakeholders.
Product capabilities - overall comment
So far the product does what we implemented it to do.
Service & support - overall comment
Our implementation team was always available and knew their products.
Integration & Deployment - Overall comment
They learned as much about our environment in order to assist in our deployment.
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