3.5 out of 5 (33 Ratings)
Feb 13, 2017
Started working with the McAfee SIEM at a previous employeer when it was under Nitro. Support and engineering was very helpful in configuring and support.
Jan 5, 2017
overall intitial installation configuration went smooth.
Dec 22, 2016
Intel Support has been great this far easy to deal with, willing to dig in and resolve any matter
Dec 14, 2016
EPO Orchestrator seems to work well and once reports created allow for a dashboard view of current desktop and server breaches (known)
Nov 29, 2016
Overall, this vendor provided the most reliable and extensible solution for the price. Past Security managers had purchased other solutions which were largely abandoned due to implementation woes and lack of buy-in. The McAfee suite's recent implementation suffered from none of those woes, and was successfully put in place with minimal fuss.
Jul 4, 2016
The product is highly easy to manage and have a lot of platforms to connect by default.
Jun 15, 2016
The product works as expected and has greatly reduced the amount of time I spend pulling logs for our PCI audit. Documentation deploying the collection agent to sites that could not be polled via WMI was nonexistent. It took support several months of trial and error to get us workable documentation to deploy this agent in bulk. I was told ePO customers do not have this challenge.
Jun 13, 2016
Complex to implement, but worth the work in the end.
Mar 4, 2016
the SIEM is good and usable.
Feb 26, 2016
Customer support is very poor. Typically cases stay open for months at a time. Frequently the vendor closes the ticket without notifying the customer and without a resolution. Support also has a tendency to deny there is a bug or problem and pushes the customer to open a product enhancement request (PER). Those PERs hardly ever turn into actual features. Once Mcafee acquired NitroSecurity the product became even more unstable and had frequent patch updates. The patches tended to be buggy and then required hotfixes within a couple weeks. They were always pushing to upgrade and the upgrades tended to introduce more problems than they were supposed to solve.