4.5 out of 5 (184 Ratings)

181 Verified Reviews

LogRhythm SIEM

Implmentation and operations are great. Updates need more vetting before release.

Logrhythm has provided a VERY useful product that makes the act of monitoring, maintaining, alarming and responding to log information much easier for my small team. Since the 7.x product line, we have seen more minor issues that require waiting for patches for a fix. The 6.x product always seemed rock solid.

LogRhythm SIEM

All SIEM technologies are complicated in a heterogeneous environment

I've directly supported three SIEM technologies over the years, LogRhythm is the best option out there for advanced SIEM analysis and reporting.

LogRhythm SIEM

Great features but AWS implementation hurdles

The product is innovative and easy to use once configured. However, our installation in AWS felt "beta" in that there did not seem to be good documentation being used by the installation consultant. They provided a strong resource who was able to overcome this challenge, however, it has taken longer to get up and running than originally anticipated.

LogRhythm SIEM

Mostly positive experience

Most of out of the box rules work okay but we did run into situations when rules do not produce desired results and had to escalate to LogRhythm support. Overall it’s relatively easy to spot that something doesn’t work but perhaps like with any SIEM you have to check and recheck if rules work with deep drill down into the logs.

LogRhythm SIEM

Great platform, amazing people, and the the best overall execution of vision.

LogRhythm has been fantastic. Their customer service is top notch, responsive, and very knowledgeable. LogRhythm has really elevated our visibility into the security events on our network infrastructure.

LogRhythm SIEM

Initial implementation straightforward but requires ongoing attention

Generally satisfied with the vendor. The solution has not always evolved as quickly as preferred due to internal resource and vendor engineering availability - this is not the fault of the vendor, it has just been difficult to get resources mutually aligned.

LogRhythm SIEM

The partnership and willingness to go above and beyond is LogRhythm's greatest asset.

Great overall experience from the initial sales call to very in-depth proof of concept through post implemenation fine tuning.

LogRhythm SIEM

Easy implementation followed by difficult day to day operation

Seems to be grown to fast. Customer service, reaction time and quality of support could be improved by LogRhythm

LogRhythm SIEM

Implementation was fairly easy with 3rd party support

Good experience overall, putting the solution in the cloud caused a few hiccups.

LogRhythm SIEM

Implementation took time but it was worth it

Professional services function is currently oversubscribed so it took a few months to go live as we waited for availability. The on-site training and training materials are very good. We've experienced some technical difficulties that required software upgrades but the vendor was reasonably responsive.