4.2 out of 5 (42 Ratings)

41 Verified Reviews

LogRhythm

Implementation was very complex but post implementation needs extra customization

Product demonstration team did fantastic job. Initial implementation took about 4-5 days with minor hiccup in hardware licensing. We also experienced Dell hardware failure about 2 weeks after. Post initial implementation is still in progress 3 months in. Technical support is somewhat responsive on break/fix but you need to purchase pro.hours for AI Engine rules tweeking or new rules creation.

LogRhythm

Implementation was smooth, user agent with FIM needs some work

Excellent Support, User support forum. Product is fairly easy to use

LogRhythm

LogRhythm; Must Have!

Outstanding service

LogRhythm

Implementation was easy but required work

Like any project it had its lows and highs but overall it was a successful implementation.

LogRhythm

Excellent tool which has improved with each iteration.

Excellent tool which has improved with each iteration. Company is very responsive to requests and has been forthcoming with roadmap. support for emerging technologies logs good. Overall support has always been top notch.

LogRhythm

Product upgrades could be easier, but seems to be a very full featured solution.

My team inherited this platform and were not trained on it. LogRhythm has been very responsive and willing to work with us to work through knowledge gaps. LogRhythm seems concerned about individual customer accounts...even small customers, and seems willing to do what they can to work with you.

LogRhythm

Complex yet powerful

LogRhythm is a pretty powerful tool but very complex unlike its competitors like Splunk. There's definitely a lot custom configurations that needs to be done and if you're not technical you might find it challenging but this is where the LR engineers come in and help you build from scratch to finish!

LogRhythm

Take time to tune, you'll be glad you did.

Logrhythm support is good, use them to your advantage. Tuning the system takes some time and effort, but once it is tuned to your network you get good value for the time spent. Take some time to set up the alarms to alert you on the most important events. Once the system is up and running, you will need to tune on a regular basis. You get out of the system what you put in. It's doesn't run itself, but once you get it tuned it's fairly low maintenance.

LogRhythm

Be sure you understand your scope

Support and implementation went well. However, there was a mis-understanding on our part about how to deploy agents, and the difference in a Lite and Pro.

LogRhythm

LogRhythm review

Excellent service and support, very easy to work with, highly recommend