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security-information-event-management manageengine All Markets > Security Information and Event Management

ManageEngine

4.3 out of 5.0 (4 ratings)

Reviews Distribution

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We have aggregated ratings data on ManageEngine but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): EventLog Analyzer

    Manage Engine is great!

    Overall Comment

    Vendor was easy to work with, product was extremely cost effective

    What one piece of advice would you give other prospective customers?

    Strong product you will be happy with

    What do you like most about the product or service?

    Cost, features

    What do you dislike most about the product?

    Nothing

    What one thing do you wish the vendor did differently?

    Nothing

    If you could start over, what would your organization do differently?

    Nothing


  • 4 out of 5.0, Reviewed

    Product(s): EventLog Analyzer

    Robust information

    Overall Comment

    Difficult to understand the reps on the phone as they all have foriegn accents

    What one piece of advice would you give other prospective customers?

    Make a checklist of features and fucntionality then evaluate each product against it. Utilize the full evaluation period.

    What do you like most about the product or service?

    The product was easy to deploy and has tons of very useful information at my fingertips.

    What do you dislike most about the product?

    Not being able to customize the dashboard and not being able to update the dashboard wigets more frequently.

    What one thing do you wish the vendor did differently?

    Speak clearer English.

    If you could start over, what would your organization do differently?

    Nothing

    Integration & Deployment - Overall comment

    Easy to deploy.


  • 4 out of 5.0, Reviewed

    Product(s): EventLog Analyzer

    Logs a bunch of stuff

    Overall Comment

    Fairly easy implementation

    Product capabilities - overall comment

    It's getting us the logging we need. However, I do not know if it integrates with everything we'd like it to.

    1 of 1 peer(s) found this review helpful.


  • 4 out of 5.0, Reviewed

    Product(s): EventLog Analyzer

    Product delivered as advertised at an affordable value.

    Overall Comment

    We have two other products with the vendor we have been operating for several years with no issues. The cost to license and implement are relatively inexpensive and implementation quite easy. Support is a phone call away. The use of the application is very intuitive.

    What one piece of advice would you give other prospective customers?

    Save yourself the vendor RPF time... the business value is with ManageEngine.

    What do you like most about the product or service?

    Ease of use and implementation.

    What do you dislike most about the product?

    No comment.

    What one thing do you wish the vendor did differently?

    No comment.

    If you could start over, what would your organization do differently?

    Not really... Most of their products are relatively intuitive.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(3)
5.0

Ability to understand your organization's needs

(2)
5.0

Timely and complete response to product questions

(3)
5.0

Pricing and contract flexibility (pricing and terms)

(3)
5.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(3)
5.0

How long did your deployment take?

0 - 3 months (<3)


Quality and availability of end-user training

(3)
4.3

Ease of deployment

(3)
5.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(3)
5.0

Did you purchase a support package from the vendor?

Yes


Timeliness of vendor's response

(3)
5.0

Quality of technical support

(3)
4.3

Quality of peer user community

(1)
5.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(4)
4.8

Real-Time Monitoring

(3)
5.0

Threat Intelligence

(1)
5.0

Behavior Profiling

(1)
5.0

Data and User Monitoring

(2)
5.0

Application Monitoring

(1)
5.0

Analytics

(3)
5.0

Log Management and Reporting

(3)
5.0

Deployment/Support Simplicity

(3)
5.0
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Executive Sponsor

Rollout and Install

Vendor/Product Selection

Application Lead

Functional Assessment

Maintenance and Support

Technical Assessment

Vendor Management

Other...


Why did you purchase a Security Information Event Management solution?

Enable/improve log collection, reporting and retention capabilities

Enable/improve security event alerting, investigation

Meet regulatory or commercial compliance requirements

Enable/improve behavioral analysis of users and other entities

Enable/improve security incident workflow and reporting

Meet customer or business partner expectations about your security monitoring program


What other vendors were considered?

Splunk

AlienVault

LogRhythm

Rapid7

RSA, The Security Division of EMC

SolarWinds

Tenable Network Security, Inc

Other...


What were the key factors that drove your decision for selecting the vendor?

Overall cost

Product functionality and performance

Pre-existing relationships


In which region(s) did your deployment take place?

North America