3.3 out of 5 (7 Ratings)
May 16, 2017
Overall the product works for our needs and at a price point much lower than some of the other more known players in the market such as Rapid7. The software works better than NetIQ's original software SIEM now that most of the functionality has meshed with Novell's Sentinel product offering. Because the company has gone through a number of aquisitions there have been fluctuations in the number of experienced technicians available for support.
Apr 21, 2017
Micro Focus (NetIQ) has always provided us with the customer-centric interactions we want. Their support staff are very prompt and knowledgable. Their online support documentation and knowledgebase has also improved dramatically in recent years such that I never am at a loss when attempting to troubleshoot an issue or implement a new feature.
Dec 13, 2016
Overall it has been a good experience. It takes significant training to run these products.
Dec 17, 2015
Scales extremely well under heay-load scenarios without affecting search performance. Excellent integration with AD or an Identity Management solution's feed to map permutations of usernames across disparate systems such that they all roll-up as the same logical user's activity, "Advisor" service maps Vulnerability Scan data to IPS/IDS alerts so that you know even if the attack had been allowed if it would have been successful or not. Our team aggressively applies upgrades as they release -- with major releases containing enhancements generally occuring twice a year -- so that we constantly deliver new value on existing investment.
Jun 10, 2015
Overall support is lacking with NetIQ. Lack of knowledgeable partners. Not easy to configure and administer.
Jun 9, 2015
Jun 9, 2015