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security-information-event-management palo-alto-networks All Markets > Security Information and Event Management

Palo Alto Networks

5.0 out of 5.0 (1 ratings)

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  • 5 out of 5.0, Reviewed

    Product(s): Palo Alto Next Generation Firewall

    Palo Alto Firewall and IPS for Enterprise.

    Overall Comment

    Excellent product, the ability to analyze and capture events are well handled.

    What one piece of advice would you give other prospective customers?

    Make sure you have quality technical staff, this is a good product.

    What do you like most about the product or service?

    Highly skilled support.

    What do you dislike most about the product?

    Can be too complex for many.

    If you could start over, what would your organization do differently?

    Budget for MSSP.

    Product capabilities - overall comment

    Wide range of utilization.

    Service & support - overall comment

    Availability and technical prowess.

    Integration & Deployment - Overall comment

    Expertise of vendors and VARs at very high level. They understand other products and how to work within the confines of competitors products to benefit our agency.

    1 of 1 peer(s) found this review helpful.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Ability to understand your organization's needs

(1)
5.0

Timely and complete response to product questions

(1)
4.0

Pricing and contract flexibility (pricing and terms)

(1)
3.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

How long did your deployment take?

6 - 9 months (<9)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
5.0

Ease of integration using standard APIs and tools

(1)
3.0

Quality and availability of end-user training

(1)
4.0

Ease of deployment

(1)
2.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
5.0

Did you purchase a support package from vendor?

Yes


Timeliness of vendor's response

(1)
5.0

Quality of technical support

(1)
5.0

Quality of peer user community

(1)
3.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
5.0

Real-Time Monitoring

(1)
5.0

Behavior Profiling

(1)
4.0

Application Monitoring

(1)
5.0

Analytics

(1)
4.0

Deployment/Support Simplicity

(1)
4.0
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Development/Integration

Functional Assessment

Technical Assessment

Vendor/Product Selection


Why did you purchase a Security Information Event Management solution?

Enable/improve behavioral analysis of users and other entities

Enable/improve log collection, reporting and retention capabilities

Enable/improve security event alerting, investigation

Meet regulatory or commercial compliance requirements

Reduce costs for meeting compliance mandates

Reduce costs for threat management operations


What other vendors were considered? Multiple responses allowed.

Other...


What were the key factors that drove your decision for selecting the vendor?

Overall cost

Product functionality and performance

Product roadmap and future vision

Strong customer focus

Strong technical/product support


In which region(s) did your deployment take place? Multiple responses allowed.