4 out of 5.0, Reviewed Dec 2, 2016
in upgrading our nexpose environment, we were successful in using virtual infrastructure to broaden the the coverage of the tool. Out of the box, the software is pretty reliable. In using some of the newer features, such as engine pooling, we ran into a few issues. Support wasn't great in assisting in figuring out how to solve our issue, but it did seem that the issues mostly arose due to a "perfect storm" of our configurations of sites and scans. More horsepower will not solve all problems...
Start off with recommended settings and configurations. Once established successfully, add customization as needed on a trial and error basis.
Does exactly what it is supposed to do as a vulnerbility management tool. Very customizable reports, and always adding new integrations and features.
support is slow.
Instead of upgrade, would start the implementation from scratch. A bigger box isn't always the solution.
5 out of 5.0, Reviewed Nov 29, 2016
From what I've heard from the team, it's going well.
5 out of 5.0, Reviewed Nov 17, 2016
All positive and helpful
Not promise the world.
Determine the level of professional services that we would actually receive afte initial install.
3 out of 5.0, Reviewed Nov 17, 2016
Nexpose does its job well when it works. I've just had multiple issues that I think I shouldn't have with a vulnerability scanner, and it's been quite frustrating at times. Updates breaking my scan engines and/or console, poor error handling at times, no support for latest and greatest OS versions, not the best documentation, to name some of the issues I've encountered.
Make an informed decision - test it out in your environment first and make sure it'll work for you.
When it works, it works. It's also fairly easy to install and configure.
Exception management + no great support for vulnerability fixes that have been backported by vendors (not a fan of having to apply exceptions to so many vulnerabilities that are really false positives since they've been backported into the installed software version).
Since I wasn't around when Nexpose was selected, I'd definitely make sure we evaluated various vendors/tools (and test how they would fit our overall process) before making a decision.
4 out of 5.0, Reviewed Nov 8, 2016
Good customer service and support
Good tool, good value
Basic functionality is complete and reliable
Focus on delivering the core product while still developing new functionality
5 out of 5.0, Reviewed Nov 1, 2016
Overall experience: Rapid7 Nexpose is fairly straight forward to deploy in a segmented network- there is a main console, where the engines roll up to reporting, and thus very easy to obtain reports.
Understand network segments to plan for engine deployment so that all segments are covered for vulnerability scanning.
The technical support team is a dream to work with- they understand what is needed to replicate issue for easier defect resolution and rollout.
Lack of hardware appliance support- it was difficult to get hardware appliance failure support when a drive died.
Hardware appliance support is not fully integrated with the software support.
This is a great strength of Rapid7 Nexpose- they really do hire great team members for customer support.
5 out of 5.0, Reviewed Oct 26, 2016
sales through to integrations went as expected. support always helpful
be honest about actual need to integrate with legacy. usually not needed. move into the future and segment/isolate the past.
eorks the way i think it should. support and engineers are open to product changes
canned reporting is lacking, but this is the same for all products. there is no standard for security metrics and mose companies focus on the wrong data points anyways
beta products availavle at time of deployment. products are more well rounded now
deploy userinsight same time..
5 out of 5.0, Reviewed Oct 18, 2016
The sales rep and techie provided insightful information without any high pressure. They answered all of my questions and got my evaluation up and running quickly. They let me know what options were available (Express vs. Enterprise versions) and what best fit my needs.
Look at multiple vendors and after the first round, make a list of features and functionality. Use that list to narow down to a short list and then contact those vendors and get answers to any o fthe features and functionality that you did not see or had questions about. Make a fair comparison based on the list that meets your needs.
It was easy to deploy and easy to navigate.
Nothing. They worked with me on the evaluation and deployment to ensure that I was up and running quickly and easily.
During evaluation, I had a list of questions that they went over and answered for me very quickly. the one support request that I emailed was answered within 2 hours.
5 out of 5.0, Reviewed Oct 17, 2016
Vendor has been very quick to respond to any issues and was very helpfully in the rollout process.
do a pilot. You will be suprised what it uncovers
They have great set of engineers that work with you in addition to the support staff.
5 out of 5.0, Reviewed Oct 17, 2016
The product continues to impress us with it's technical capabilities and constant updates to stay ahead of the curve
Start small and grow
I love that I can trust the results
They just pushed a new reporting interface to beta that should help remediate some of the major pain points
More clearly define the cusotmer of the data. The amount of detail can be overwhelming.
Great support, true technical expertise.