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security-information-event-management security-onion All Markets > Security Information and Event Management

Security Onion

2.0 out of 5.0 (1 ratings)

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  • 2 out of 5.0, Reviewed

    Product(s): Security Onion

    Open Source SIEM Lacks Support.

    Overall Comment

    Open Source solution with large personnel resource requirement and technical know-how. No vendor support.

    What one piece of advice would you give other prospective customers?

    Ensure that executive management fully understands the overall cost of open source in-house solutions.

    What do you like most about the product or service?

    Price.

    What do you dislike most about the product?

    Lack of customer support.

    What one thing do you wish the vendor did differently?

    Provide customer support.

    If you could start over, what would your organization do differently?

    Properly assess true cost of using open source solution.

    Service & support - overall comment

    Non-existent.

    Integration & Deployment - Overall comment

    Required large investment of personnel time.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
2.0

How long did your deployment take?

6 - 9 months (<9)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
1.0

Quality and availability of end-user training

(1)
1.0

Ease of deployment

(1)
2.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
1.0

Did you purchase a support package from the vendor?

No


Timeliness of vendor's response

(1)
1.0

Quality of technical support

(1)
1.0

Quality of peer user community

(1)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
3.0

Real-Time Monitoring

(1)
2.0

Threat Intelligence

(1)
2.0

Behavior Profiling

(1)
2.0

Data and User Monitoring

(1)
2.0

Application Monitoring

(1)
2.0

Analytics

(1)
1.0

Log Management and Reporting

(1)
3.0

Deployment/Support Simplicity

(1)
1.0
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Functional Assessment


Why did you purchase a Security Information Event Management solution?

Reduce costs for threat management operations


What other vendors were considered?

AlienVault

LogRhythm

SolarWinds


What were the key factors that drove your decision for selecting the vendor?

Overall cost


In which region(s) did your deployment take place?