4.2 out of 5 (73 Ratings)
Apr 20, 2017
This actually was a project that had a false start, as we originally awarded it to EMC / RSA to implement Security Analytics (SA) and Archer. They could not deliver and meet even the preliminary milestones, we went back and looked at Splunk more and realized it was the better choice even though we were a strong EMC customer. That configuration was not as deeply technical as we feared.
Mar 22, 2017
The product provides friendly user interface to interact with and set up the reports. Our implementation team contacted some support representatives for questions and got the problems solved.
Mar 22, 2017
So far so good.
Mar 14, 2017
Excellent from beginning to ongoing current. Every vendor support member was knowledgeable and provided excellent direction and advice
Feb 24, 2017
Dec 15, 2016
Very powerful tool, completely satisfied, however extensive training is needed in order to maximum use of the offered features.
Dec 5, 2016
Work with the Vendor throught the proof of concept, design, and implementation phase. Smooth transition and worked was completed on time or ahead of schedule.
Nov 29, 2016
Pros The charts and visualizations that you can create in general have a good look and it has the minimum functionalities expected as a user (export, filtering, search, etc), I spent some time trying to understand the interface and functionalities but once I started to load some data and use the search I was able to see the capabilities of the product. Recommendations I am happy with this software and I would recommend this if you want to analyze real time data.
Oct 18, 2016
bad custoer support and service; difficult excalation and support paths; low lovel of engagement with the vendor since sale
Oct 7, 2016
Great level of support! Local engineers and customer base are extremely supportive.