Dec 15, 2016
Very powerful tool, completely satisfied, however extensive training is needed in order to maximum use of the offered features.
Dec 5, 2016
Work with the Vendor throught the proof of concept, design, and implementation phase. Smooth transition and worked was completed on time or ahead of schedule.
Nov 29, 2016
Pros The charts and visualizations that you can create in general have a good look and it has the minimum functionalities expected as a user (export, filtering, search, etc), I spent some time trying to understand the interface and functionalities but once I started to load some data and use the search I was able to see the capabilities of the product. Recommendations I am happy with this software and I would recommend this if you want to analyze real time data.
Oct 18, 2016
bad custoer support and service; difficult excalation and support paths; low lovel of engagement with the vendor since sale
Oct 7, 2016
Great level of support! Local engineers and customer base are extremely supportive.
Jun 15, 2016
Great product for what's designed to do. A bit learning curve for staff who ever used the Splunk search language.
Jun 15, 2016
The tool is working alright from the log gathering perspective. Splunk, however, is not a do-it-yourself piece of open source software. It requires technical configuration such as editing configuration files, indexing data, writing regular expression. It also requires a learning curve to understand where data is coming from and how Splunk will see them. Good feedback from Splunk includes: easy to search for data (i.e. type the string/parameter of info that you're looking for (e.g. a username), select a time range, and click the 'green - go' butter. Log entries pertained to a username displayed, while the query continues to run in the background if you selected a wider time range. Additionally, the log searching is fairly fast and it can return the requested data in a speedy manner.
Jun 15, 2016
Great product and vendor support from Splunk.
Jun 13, 2016
Splunk is great because of its flexibility. Many products have pre-defined views, where with Splunk, the sky is the limit.
Apr 26, 2016
Pre-sales experience very positive. Innovative and engaged account team. Onboarding process for cloud offering smooth and efficient. Professional services engagement held a few surprises - on-prem requirements that were not identified in planning meetings. Functionally the product is solid and the account team engaged.