Service Integration and Management Services Reviews and Ratings

What are Service Integration and Management Services?

SIAM refers to the provision of technology consulting, project implementation and operational management services related to overseeing service delivery of multiple internal and external IT and business process service providers. The goal is to achieve seamless end-to-end service outcomes with a single point of accountability in a multisourced IT services environment or ecosystem. SIAM is typically a function needed in multisourced infrastructure and application outsourcing initiatives with applicability in business process outsourcing (BPO) deals. In addition, the definition includes the management of cloud service providers in the hybrid IT environment.

Products In Service Integration and Management Services Market

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Gartner Research

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