3 out of 5.0, Reviewed May 3, 2016
Epicor is at a crossroads. They need to change their implementation model. The application is basically solid but it's not JDEdwards. Warehousing is middle of the road. FICO is solid. PO is basic. SO is not built for rapid order entry. Solid inventory management & lot control. Good stable of bolt-on 3rd party add-ons. The implementaion model leaves a lot to be desired. If you have a strong IT department or trustworthy consulting partner that knows E9 then you should be okay. Their methodology is to come in, bark orders, leave for two weeks then come back and see how you did. Repeat the process until complete. If you are a weak company with regards to depth and understanding of technology you will either not take full afdvantage of the capabilities of the software or you will fail.
Be wary of their sales pitch.
Flexibility, continuing to add functionality, stability.
Provided us with a more stable and dedicated implementation consultant and a team that actually was dedicated to our effort.
Partner with a strong Epicor consultant that has a proven track records of success. Perform an in-depth BPA and GAP analysis.
They tend to close issues before they are fully resolved.
This is a huge weakness in their business model.