Dec 22, 2016
Cloud services and support teams have been adequate. Global "follow-the-sun" support approach supports our global business.
Dec 7, 2016
Everyone that I worked with was very knowledgeable. Not only with the solution, but with business acumen in general. The solution is very easy to learn, implement, and use; but can handle very complex applications. Flexible, scalable, does not require consultants to maintain, fantastic.
Oct 17, 2016
Great software , takes lots of resources to update and maintain
May 3, 2016
Epicor is at a crossroads. They need to change their implementation model. The application is basically solid but it's not JDEdwards. Warehousing is middle of the road. FICO is solid. PO is basic. SO is not built for rapid order entry. Solid inventory management & lot control. Good stable of bolt-on 3rd party add-ons. The implementaion model leaves a lot to be desired. If you have a strong IT department or trustworthy consulting partner that knows E9 then you should be okay. Their methodology is to come in, bark orders, leave for two weeks then come back and see how you did. Repeat the process until complete. If you are a weak company with regards to depth and understanding of technology you will either not take full afdvantage of the capabilities of the software or you will fail.