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single-instance-erp-for-product-centric-midmarket-companies oracle All Markets > Single-Instance ERP for Product-Centric Midmarket Companies

Oracle

4.0 out of 5.0 (1 ratings)

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  • 4 out of 5.0, Reviewed

    Product(s): Oracle JD Edwards EnterpriseOne

    Implementation was complex as we operate in four countries

    Overall Comment

    Satisfies our requirements to operate our business in South America.

    What one piece of advice would you give other prospective customers?

    evaluate revenue based contracts.

    What do you like most about the product or service?

    flexibility to quickly adapt to changing environments.

    What do you dislike most about the product?

    running demands time.

    What one thing do you wish the vendor did differently?

    provide more help with hardware sizing.

    If you could start over, what would your organization do differently?

    take the time to select the right vendor and team.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Ability to understand your organization's needs

(1)
4.0

Timely and complete response to product questions

(1)
4.0

Pricing and contract flexibility (pricing and terms)

(1)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

How long did your deployment take?

6 - 9 months (<9)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
4.0

Ease of integration using standard APIs and tools

(1)
4.0

Quality and availability of end-user training

(1)
4.0

Ease of deployment

(1)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
4.0

Did you purchase a support package from vendor?

Yes


Timeliness of vendor's response

(1)
4.0

Was the support package worth it?

Yes


Quality of technical support

(1)
4.0

Quality of peer user community

(1)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
4.0
Section
1

Additional Context

What was the nature of your involvement?

Business Analysts

Other...


Why did you purchase the software or service?

Cost management

Create internal/operational efficiencies

Drive revenue growth

Enhance decision making

Improve business process agility

Improve business process outcomes

Improve compliance and risk management

Improve customer relations/service

Reduce time to market


What were the key factors that drove your decision?

Overall cost

Product functionality and performance


In which region(s) did your deployment take place? Multiple responses allowed.

Latin America