3.5 out of 5 (6 Ratings)
Feb 24, 2017
The vendor provided very good implementation services, project management and training
Jan 25, 2017
After knowing all the pieces of all the product/module we purchased (tyler bought lots of companies through acquisition) and understanding the process, it finally comes we understand pieces by pieces :)
Dec 7, 2016
product is built for small companies and needs maturity
Dec 5, 2016
The product works very well and the company provides alot of insight and expertise during deployment. The application itself has a few issues on prem that without a dedicated person assigned to it is hard to pin down that may require an occasional service restart (monthly) because there is no way to identify the exact cause.
Dec 2, 2016
overall pleased with implementation
Aug 22, 2016
Tyler Technologies was not prepared to take on the size of our implementation. We were the largest implementation for them to date and entering them into a whole new market. Their previous approaches with smaller organizations were successful, but it did not scale well to us. We were a learning curve for them and I believe they are in a better place now because of it, but it was painful at times for us.