4.3 out of 5 (4 Ratings)
May 17, 2017
Customer support is stellar
Mar 27, 2017
When taking over the HW and SW asset management process Scalable was already the in-house solution to track software. Upon reviewing the capabilities, we decided that they were the best solution for us to assist in tracking software. They helped train us to educate us and create the reports we needed in a timely fashion. This has helped us reduce costs and not over buy SW licenses.
Mar 22, 2017
I have two people who I can contact for help. Whenever I need help I prefer to email them, that way they have time to analyze what I'm asking and prepare a response. John and Mark have been very quick about getting back to me with a solution, usually in under 24 hours. In the beginning, they would make changes for me, this allowed me to just use the tool the way I needed. But after a while, they started to show me how I could make the changes under the hood myself. This was great because by the time they started showing me I was already pretty comfortable with Asset Vision. Now when I need to make changes I can usualy do it myself, if I cant I just reach out to John and Mark and they will assist me.
Feb 13, 2017
Scalable are a great supplier to work with. They put mitigations in place to ensure the solution passed our security concerns. They are flexible and have worked with us to ensure we got the reports we wanted to be created.