Apr 4, 2016
Technical aspects of product strong - this is an extremely easy to use / easy to navigate platform. Very little training is required to begin using. Implementation services / sourcing expertise / best practice sharing is very "basic"; Leadership is very flexible, willing to adopt to business needs.
Mar 2, 2016
Having been through several e-sourcing implementations, this experience was far and away the best. Determine has the right people in customer service / account management and implementation. The support and knowledge at Determine are what makes them stand above other industry players.
Mar 1, 2016
Our overall experience was great. From the representative that we first spoke to, to the trainer, and the support staff, it was very professional and reactive.
Feb 29, 2016
SmartSource is a strong bidding platform. It is particularly adept in engaging stakeholders in both technical and commercial evaluation using supplier surveys and stakeholder evaluation. Determine has always been responsive in addressing our business requirements. The platform is dependable and reliable with few technical problems.
Feb 25, 2016
In my experience, Determine has a long history and is the easiest to use. I have implemented it at 3 different companies.