out of 5.0,
Mar 18, 2016
IBM Emptoris Contract Management
Implementation smooth after performance tuning
Strong product & established vendor
What one piece of advice would you give other prospective customers?
What do you like most about the product or service?
Maturity of application
What do you dislike most about the product?
Required ongoing negotiation to resolve performance.
If you could start over, what would your organization do differently?
Include Performance benchmarking in testing approach.
Product capabilities - overall comment
Service & support - overall comment
Readily available to answer questions via phone
Integration & Deployment - Overall comment
Not as responsive to performance issue as expected from this vendor.
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