3.3 out of 5 (13 Ratings)

13 Verified Reviews

SAP Contract Lifecycle Management, SAP Sourcing

Implementation was easy however post implementation support could have been better

Vendor was helpful in driving the program while selling it to the internal stakeholders, however support for driving user adoption was not adequate. Meetings with industry peers were coordinated which gave us an opportunity to share best practices and lessons learnt during and post implementation.

SAP Sourcing

No Clue

Lots of customization made our implementation tough.

SAP Ariba Sourcing Suite

Good Overall Experience, but Gaps Exist

Good overall experience. But application connectivity to SAP ERP not seemless.

SAP Ariba Sourcing Suite, SAP Contract Lifecycle Management, SAP Sourcing

Does not yet integrate terribly well with SAP

Support isn't quite what we've needed to be. Sales department ensured cross compatibility with SAP but they are not quite there yet.

SAP Ariba Sourcing Suite

Strong product but little "bench depth" to support implementation efforts

Ariba understand their product but had difficulty getting application support during implementation

SAP Ariba Sourcing Suite

Ariba - A 21st Century GUI

The vendor truly engages and works as a collaborative partner through the implementation process.

SAP Sourcing

Features were as friendly as expected.

Limited interaction with vendor. Other team members were more involved.

SAP Ariba Sourcing Suite

Post implementation revealed very unpleasant realities

Ariba did not live up to the promises


SAP Ariba Sourcing Suite

Great sourcing and procurement tool, but UI needs some work

Overall the tool functions as required, but the UI has definitely become less and less intuitive with each update. Having access to Ariba Discovery is an invaluable tool, that allows to to identify perspective suppliers, and can pull chosen suppliers directly into any sourcing event. There is definitely room for improvement in ease of use, but this is a very powerful tool that can generate some great cost savings opportunities.

SAP Ariba Sourcing Suite

Satisfied customer

Platform operates as advertised with minimal downtime. System capabilities exceed business need. Ariba assigned dedicated resources to ensure customer success. Strong peer network of users.