2 out of 5.0, Reviewed Sep 19, 2016
I am in the alignment of the purpose of the tool, however, it does not provide the customization needed to be more efficient.
Understand all of our needs and requirements before implementing without true subject matter experts driving the requirements.
I'm don't work with the team that works with the vendor on support
4 out of 5.0, Reviewed Jun 7, 2016
Very knowledgeable vendor team although many changes in personnel over the length of the project.
3 out of 5.0, Reviewed Jan 27, 2016
The product has worked to our standards for the most part. There have been a few integration issues and support not availble.
Somewhat easy interface.
Junk data in, junk data out. Would have spent more time on our side cleaining up and preparing our data for the system.
There are some additions that need to be made in order for the platform to be more functionable for our organization.
There hasn't been much support available.
There have a been a few issues but overall the product works as expected.