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strategic-sourcing-application-suites sciquest All Markets > Strategic Sourcing Application Suites

SciQuest

3.5 out of 5.0 (2 ratings)

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We have aggregated ratings data on SciQuest but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): SciQuest Spend Director

    Great product with a great implementation team.

    Overall Comment

    Very knowledgeable vendor team although many changes in personnel over the length of the project.


  • 3 out of 5.0, Reviewed

    Product(s): SciQuest Total Contract Manager

    Implementation was easy but needs additional features to complete the toolbox.

    Overall Comment

    The product has worked to our standards for the most part. There have been a few integration issues and support not availble.

    What do you like most about the product or service?

    Somewhat easy interface.

    What do you dislike most about the product?

    Useability.

    What one thing do you wish the vendor did differently?

    Support.

    If you could start over, what would your organization do differently?

    Junk data in, junk data out. Would have spent more time on our side cleaining up and preparing our data for the system.

    Product capabilities - overall comment

    There are some additions that need to be made in order for the platform to be more functionable for our organization.

    Service & support - overall comment

    There hasn't been much support available.

    Integration & Deployment - Overall comment

    There have a been a few issues but overall the product works as expected.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(2)
4.0

Ability to understand your organization's needs

(1)
3.0

Timely and complete response to product questions

(1)
3.0

Pricing and contract flexibility (pricing and terms)

(1)
3.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(2)
4.0

How long did your deployment take?

6 - 9 months (<9)

9 - 12 months (<12)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
4.0

Ease of integration using standard APIs and tools

(1)
4.0

Quality and availability of end-user training

(2)
3.5

Ease of deployment

(2)
3.5
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(2)
3.5

Did you purchase a support package from vendor?

Yes

No


Timeliness of vendor's response

(1)
3.0
Section
1

Product Capabilities

Overall rating of product capabilities

(2)
3.5
Section
1

Additional Context

What was the nature of your involvement?

Analytics Team Leader

Analytics User

Application Lead

Business Analysts

Data Steward

End User Support Manager

Implementation, Maintenance or other IT support

User Training


Why did you purchase the software or service?

Create internal/operational efficiencies

Cost management

Enhance decision making


What were the key factors that drove your decision?

Overall cost

Product functionality and performance

Product roadmap and future vision

Strong customer focus


In which region(s) did your deployment take place? Multiple responses allowed.

North America