3 out of 5 (7 Ratings)
Feb 17, 2017
Overall, vendor was good. TSM was not as mature as we wanted, and had issues with integration and data integrity. The product was not part of their original software stack (it was one of their acquisitions), and it shows.
Jan 17, 2017
The system provides very little value to the individuals who utilize the tool on a daily basis. This could be the result of how we implemneted the system and not a byproduct of the system itself
Nov 17, 2016
System works well. Their customer service has changed a bit since they've grown in this field.
Oct 19, 2016
After using product for a year, received a notification that they will not support an on-premise option. For specific reasons, using a cloud option does not work for us.
Sep 19, 2016
I am in the alignment of the purpose of the tool, however, it does not provide the customization needed to be more efficient.
Jun 7, 2016
Very knowledgeable vendor team although many changes in personnel over the length of the project.
Jan 27, 2016
The product has worked to our standards for the most part. There have been a few integration issues and support not availble.