Dec 13, 2016
The implementation experience went well. My overall issue is one that is fairly standard with the larger SAAS HR vendors. I think they take too long to implement new needed features and they are also very vague on letting customers know exactly what is on the roadmap for when. They don't seem to like to commit to dates on new functionality.
Dec 9, 2016
Cornerstone offers a variety of options and uses, but the customer service we have experienced has been an obstacle
Dec 9, 2016
Cornerstone is growing quickly, our team felt there was not the required level of support post sales process for implementation. We purchased all of the clouds, there are not many customers who have done so there were gaps in implementation expertise.
Dec 1, 2016
Very satisfied with our experience.
Nov 29, 2016
The team was knowledgeable and very supportive. We had regular meetings and training sessions which really helped faciliate the process.
Oct 25, 2016
Lack of UI customization is probably one of my biggest complaints.
Oct 25, 2016
I am the lead instructional designer for operations and onboarding at a company that produces medical laboratory information systems. We hire many of our Orchard staff in through Support, where we teach them the ins and outs of our software and structure. Then, when certified that they have the requisite skill set, they are released to advancement opportunities throughout the company. We have used Cornerstone as a tool for delivering content, and it's cut the time to develop a technician fully from about 13 months to around 30 weeks, representing a tremendous savings from even our relatively small use. The support, training resources, and treatment by CSOD have been superb. We are a small agency of only a few hundred persons with - currently - only the Learning module, but we've been treated like our work and our success is big-client-important to Cornerstone. Our support from our CSM, the regular office hours where we can get very high-level help, the user groups, and Convergence (national conference) have all been tremendous. We're treated extremely well by all persons at Cornerstone. The online training is excellent and support and training is constantly available. Soon, we'll be adding external content and voluntary training, and CSOD provides resources to help us boost our utilization. We use their guidance materials and 7-ways series extensively. We have found Cornerstone to be clunky at points, and we've found there are some things we'd like which weren't available, but Cornerstone has addressed this quite a bit in only the two years we've worked with them. There are a lot of new directions we want to go in with our learning system, but we've found that we were able to institute the critical items without a huge investment of time to learn the system.
Oct 18, 2016
Partnership with Cornerstone has been neutral. Our implementation felt rushed and we were modst distressed with the Project Manager assigned to our configuration.
Oct 14, 2016
We have been using Cornerstone for over a year at our company. I can honestly say that I can't image ever using anything else. It has simplified our training process so that it is the same across the board. All of our partners are able to log on and see all of the different types of training that we have to offer. It is a great tool that has helped get everyone on the same page. It is easy to navigate and t it has inspired our partners to seek out further training because we have seen a spike in training request for the classes that we offer internally. Cornerstone makes training our employees and keeping track of information so much easier. If you are looking for a great tool for your company look no further, Cornerstone is the only one that you need!
Oct 12, 2016
Client responsibility is very high. There is not a lot of history and experience from Cornerstone to guide you. There is a lot of training and building the system is required by the client. There were a lot of unanswered questions. Too many hands in the pot.