3.9 out of 5 (20 Ratings)
Feb 23, 2017
Speed to Finish
Feb 21, 2017
Reliable service but not completely user-friendly.
Feb 17, 2017
This has been a great system for our business
Jan 20, 2017
Very professional and well thought out. Attending user groups and meeting with Microsoft directly was important and helped us establish the best implementation parter.
Jan 18, 2017
The Microsoft ERP, Dynamics AX, was selected to replace an in-house developed ERP. Although it has the capabilities that are required, the Microsoft licensing model does not work well with how our store employees will use the ERP.
Jan 13, 2017
Microsoft CRM 2016 is a robust product that is easily deployed and very easily extended.
Dec 15, 2016
We probably could have used a TPA to help implement, as this has been pushed back several times before going live. It has been difficult to obtain and hold onto resources with competing priorities.
Dec 13, 2016
We have been using MS Dynamics GP for over 15 years now and it takes care of what we need it to do so my overall experience with this product is a positive one.
Nov 8, 2016
The journey for implementation involved many challenges and risk, the main challenge was the capabilities of the local vendor/partner in implementing the solution in which the gaps were filled by the internal team. Also post go live it took us almost 8 months to stabilize and get the end user to be familiar with the new functionalities that were introudced in addition to obtain the confidence in internal IT team on how to handle the issues and/or new requirements.
May 10, 2016
Experience has been positive. User adoption was difficult because users expected a more intuitive interface.