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3.0 out of 5.0 (2 ratings)

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We have aggregated ratings data on PeopleFluent but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 3 out of 5.0, Reviewed

    Product(s): PeopleFluent

    Solid product, but definite application integration challenges exist.

    Overall Comment

    The product functionality is solid, but there are challenges we experienced with the lack of integration between various modules.

    What one piece of advice would you give other prospective customers?

    Ask questions about integration, along with service and support models. Make sure you interview the consultants who will be working on your engagement. We had one consultant assigned who lead us down a path that resulted in need for rework to be done.

    What do you like most about the product or service?

    It's functionality.

    What do you dislike most about the product?

    Lack of integration between the modules.

    What one thing do you wish the vendor did differently?

    They need to increase the level of integration focus and need to ensure they are adequately staffed related to service and support.

    If you could start over, what would your organization do differently?

    We would talk to more references about integration and ask more pointed questions about integration between the modules.

    Integration & Deployment - Overall comment

    The sales team sold us on solid integration, which in reality does not exist yet. Specifically around data integration and single sign-on.

    1 of 1 peer(s) found this review helpful.


  • 3 out of 5.0, Reviewed

    Product(s): PeopleFluent

    Easy to adapt user interface, integration challenges with existing HR systems

    Overall Comment

    The user interface was very easy to adapt. Spent a lot of time cleaning up the data, and it was not as easy to integrate with the existing HR systems.

    What one piece of advice would you give other prospective customers?

    Get a comprehensive picture of how much resources you need to dedicate to this project internally, it is not as easy as 1,2,3 go.

    What do you dislike most about the product?

    Integration challenges

    What one thing do you wish the vendor did differently?

    Shared some of the painpoints from previous best practices, so we were better prepared

    If you could start over, what would your organization do differently?

    Talk to more references around integration difficulties.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(2)
3.5

Ability to understand your organization's needs

(2)
3.0

Timely and complete response to product questions

(2)
3.0

Pricing and contract flexibility (pricing and terms)

(2)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(2)
2.5

How long did your deployment take?

3 - 6 months (<6)

9 - 12 months (<12)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
2.0

Ease of integration using standard APIs and tools

(2)
2.5

Quality and availability of end-user training

(2)
3.0

Ease of deployment

(2)
3.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(2)
3.0

Did you purchase a support package from vendor?

Yes

No


Timeliness of vendor's response

(2)
3.0

Quality of technical support

(2)
3.5

Quality of peer user community

(2)
3.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(2)
3.5

Recruiting

(1)
5.0

Onboarding

(1)
5.0

Performance and Goals

(2)
4.5

Learning Management

(2)
4.0

Career and Succession

(1)
5.0

Compensation Planning

(2)
4.5

Reporting and Analytics Tools

(1)
5.0
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement? Multiple responses allowed.

Executive Sponsor


What other vendors were considered? Multiple responses allowed.

SAP

Workday

Cornerstone OnDemand

Halogen Software

PeopleFluent

SilkRoad


Why did you purchase a Talent Management suite?

Create internal/operational efficiencies

Enhance decision making

Improve business process agility


What were the key factors that drove your decision? Multiple responses allowed.

Overall cost

Product functionality and performance

Breadth of services

Financial/organizational viability

Product roadmap and future vision


In which region(s) did your deployment take place? Multiple responses allowed.

APAC

EMEA

Latin America

North America