3.8 out of 5 (20 Ratings)
Apr 6, 2017
Saba has been a responsive vendor and has addressed technical problems as they have arisen.
Mar 16, 2017
I found their sales and implementation teams to be highly engaged and knowledgable.
Jan 19, 2017
While there have been several occassions that the Saba Meeting Software has unexpectedly stopped working, it has largely remained an easy solution for my entire firm to share internal presentations and learning sessions.
Jan 19, 2017
Vendor team was very flexible and supportive. We did have a changeover in sales personnel mid-stream, which delayed the bidding process, but Saba upper management stepped in to keep things moving. Vendor willing to negotiate on pricing, but not much on contract terms. Saba did try to come back after the deal was closed and claim certain interface functionality was not included in what we bought, but ultimately relented when we threatened to withdraw.
Dec 20, 2016
Product performance is satisfactory. We inherited this product from a previous installation. It's actually difficult to imagine that this a market leader product. Changes to the platform, becuase it is a SaaS, is challenging even when we would consider to be basic funcationality. It seems like the product is one size fits all but doesn't really fit anyone well.
Dec 15, 2016
Our LMS implementation was extremely efficient. The vendor was available for support on demand allowing us to complete the implementation early and under budget.
Dec 8, 2016
Saba started out as Gartner Magic Quadrant but their support and services have follen off dramatically. Their offerings are more geared to HCM on not much focus on the LMS piece we purchased Saba for.
Dec 7, 2016
The product is strong in terms of being able to integrate with other systems, do ecommerce well, and has a great compliance record, as well as customer service statistics - but frankly it is 20 years behind in its user interface and user experience both for front-end users and administrators. Practically speaking this is unforgivable that a major player in the market is so bad in terms of look and feel function. Smaller vendors like Absorb and Expertis continue to innovate in this area.
Aug 16, 2016
Had to work very close with Vendor to get our requirements met.
Jun 22, 2016
Very satisfied with implementation support and product performance. Saba is an extremely user-friendly solution that is also fairly easy to configure.