4 out of 5.0, Reviewed Aug 16, 2016
Had to work very close with Vendor to get our requirements met.
Do clear requirements mapping upfront.
More open about limitations with product
More analysis upfront on capability
So far the experience is at a satisfactory level.
4 out of 5.0, Reviewed Jun 22, 2016
Very satisfied with implementation support and product performance. Saba is an extremely user-friendly solution that is also fairly easy to configure.
The flexibility it offers to configure a number of different ways for our particular needs.
It seems that product development does not provide good communication to the implementation consultants. There were several instances where features were changed during our implementation with no communication to the user or even the internal consultant. This is definitely an opportunity for improvement.